Relationship Manager EAM

kessler.vogler gmbh; Zürich; Vor Ort; CHF 120.000 - 150.000; Vollzeit

Benefits dieser Stelle

Flexible work models

Learning culture and development

Agile working methods

Zusammenfassung

kessler.vogler gmbh in Zürich is seeking a proactive account manager to lead holistic client management for existing and new accounts. You will act as the primary contact, coordinate cross-functional teams (Product, Legal, Operations) to ensure seamless service delivery and align solutions with client objectives.

You will drive growth through upselling and cross-selling of market data services and analytics, build sustainable relationships, and support client audits with external auditors.

Qualifikationen

• Experience in holistic client management within financial services.
• Ability to coordinate cross-functional teams (Product, Legal, Operations).
• Strong ownership and accountability in account delivery.
• Fluency in German and English; Spanish or French a plus.

Aufgaben

• Responsible for holistic and service-oriented management of existing and new clients within proactive account management.
• Act as the primary contact for clients; coordinate cross-functional teams to ensure seamless service delivery, monitor account performance, align solutions with client needs and business objectives.
• Build and maintain sustainable client relationships.
• Drive commercial growth through upselling and cross-selling of market data services and value-added analytics offerings.
• Initiate and support client audits and assist the external auditor in audit preparation and execution.

Kenntnisse

Account management

Financial services experience

Market data domain

Sales / client relationship management

German & English fluency

Jobbeschreibung

Responsible for the holistic and service-oriented management of existing and new clients within the framework of proactive account management. Acting as the primary point of contact for clients, coordinating cross-functional teams (Product, Legal, Operations) to ensure seamless service delivery, while monitoring account performance and aligning solutions with client needs and business objectives. Building and maintaining sustainable client relationships. Driving commercial growth through upselling and cross-selling of market data services and value-added analytics offerings. Initiate and support client audits and assist the external auditor in the preparation and execution of audit activities.

Responsibilities

• Responsible for the holistic and service-oriented management of existing and new clients within the framework of proactive account management.
• Acting as the primary point of contact for clients, coordinating cross-functional teams (Product, Legal, Operations) to ensure seamless service delivery, while monitoring account performance and aligning solutions with client needs and business objectives.
• Building and maintaining sustainable client relationships.
• Driving commercial growth through upselling and cross-selling of market data services and value-added analytics offerings.
• Initiate and support client audits and assisting the external auditor in the preparation and execution of audit activities.

What You Bring

• Proven experience in the financial services industry (3-8 years).
• Solid background in the market data domain (e.g. data vendor, exchange or bank).
• Experience in account management, sales, or client relationship management.
• Strong sense of ownership and accountability.
• Fluent in German and English (both verbal & writing), Spanish or French is a plus.

What We Offer

• Flexible Work Models – We trust our employees and offer a work environment that is well-balanced, productive and fosters success.
• Personal Development – You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.
• Agile Working Methods – Whether through scrum or design thinking, we solve exciting tasks together in teams.

Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background.

Phone: [phone]