Recruitment & Admissions Manager

Immigration Policy Lab; Zürich; Vor Ort; CHF 110.000 - 130.000; Vollzeit

Benefits dieser Stelle

Flexible work from home

Flexible working arrangements

Zusammenfassung

ETH Zurich's Department of Management, Technology, and Economics invites applications for the Admissions & Recruitment Manager role (80-100%), based in Zurich. This 8-month maternity cover focuses on maintaining smooth admissions and recruitment processes for MAS ETH MTEC, guiding candidates from inquiry to enrollment.

You will manage consultations, maintain the CRM, coordinate applications and events, and work closely with the Programme Manager and Marketing to ensure a high-quality candidate

Qualifikationen

• Bachelor's degree or equivalent qualification.
• 2–4 years in admissions, recruitment, sales or another customer-facing role.
• Strong communication skills in English and a high level of customer orientation.
• Experience working with CRM systems is an advantage.

Aufgaben

• Engaging directly with prospective candidates through consultations, interviews and follow-up conversations.
• Supporting candidates throughout the admissions journey and ensuring a high-quality candidate experience.
• Managing the candidate pipeline and CRM, ensuring leads and applications are followed up consistently and candidate information is kept up to date.
• Coordinating the day-to-day admissions process, including applications, interviews, admissions documentation and candidate communication.
• Organisation and delivery of recruitment events and activities, including information sessions, webinars and other candidate-facing events.
• Coordinating with external recruitment and lead-generation partners and ensuring incoming leads are processed and followed up.
• Working closely with the Programme Manager, Marketing and Communications Manager and the wider programme team to deliver planned recruitment activities.
• Monitoring the recruitment pipeline and key conversion metrics and preparing regular reports.
• Supporting general recruitment and admissions administration as required.

Kenntnisse

English

Customer focus

Communication

Stakeholder mgmt

Ausbildung

Bachelor's degree

Tools

CRM systems

Jobbeschreibung

Recruitment & Admissions Manager

80%-100%, Zurich, fixed-term

The Department of Management, Technology, and Economics (D-MTEC) is looking for an Admissions & Recruitment Manager (80-100%) to join the MAS MTEC team for an 8-month maternity cover. The Master of Advanced Studies ETH in Management, Technology, and Economics is a long-established continuing education programme at ETH Zurich, with a strong history of management education for experienced professionals. Since 1980, more than 2,000 graduates have benefited from the advantages of ETH Zurich and the Department of Management, Technology, and Economics to take on management and leadership roles in their professional careers.

Project background

This position is a maternity leave cover, with a defined project scope focused on ensuring continuity across admissions and recruitment activities during this period. As the Admissions & Recruitment Manager, you will support the day-to-day delivery of admissions and recruitment activities for our MAS ETH MTEC. You will work closely with prospective candidates throughout their journey, from initial enquiry and profile assessment through application, admission and enrolment. Your role will be to ensure that established admissions and recruitment processes continue to run smoothly and that candidates receive a consistent, high-quality experience.

Job description

Your responsibilities include:

• Engaging directly with prospective candidates through consultations, interviews and follow-up conversations.
• Supporting candidates throughout the admissions journey and ensuring a high-quality candidate experience.
• Managing the candidate pipeline and CRM, ensuring leads and applications are followed up consistently and candidate information is kept up to date.
• Coordinating the day-to-day admissions process, including applications, interviews, admissions documentation and candidate communication.
• Organisation and delivery of recruitment events and activities, including information sessions, webinars and other candidate-facing events.
• Coordinating with external recruitment and lead-generation partners and ensuring incoming leads are processed and followed up.
• Working closely with the Programme Manager, Marketing and Communications Manager and the wider programme team to deliver planned recruitment activities.
• Monitoring the recruitment pipeline and key conversion metrics and preparing regular reports.
• Supporting general recruitment and admissions administration as required.

Profile

• Bachelor's degree or equivalent qualification.
• 2-4 years of professional experience in admissions, recruitment, sales or another customer-facing role.
• Strong communication skills in English and a high level of customer orientation.
• Confidence engaging with prospective candidates from diverse professional and international backgrounds.
• Strong organisational skills and the ability to manage multiple candidates and activities simultaneously.
• Comfortable working collaboratively with different internal and external stakeholders.
• Experience working with CRM systems is an advantage.

We offer

• A collaborative and supportive team environment
• A structured handover and clear responsibilities during the maternity cover period
• Hands-on experience in admissions and recruitment within a leading university environment
• Flexible working arrangements, including the possibility to work from home

We value diversity and sustainability

In line with our values, ETH Zurich encourages an inclusive culture. We promote equality of opportunity, value diversity and nurture a working and learning environment in which the rights and dignity of all our staff and students are respected. Visit our Equal Opportunities and Diversity website to find out how we ensure a fair and open environment that allows everyone to grow and flourish. Sustainability is a core value for us - we are consistently working towards a climate-neutral future.

About ETH Zürich

ETH Zurich is one of the worlds leading universities specialising in science and technology. We are renowned for our excellent education, cutting-edge fundamental research and direct transfer of new knowledge into society. Over 30,000 people from more than 120 countries find our university to be a place that promotes independent thinking and an environment that inspires excellence. Located in the heart of Europe, yet forging connections all over the world, we work together to develop solutions for the global challenges of today and tomorrow.