Reception & Office Administrator

Viking River Cruises AG; Basel; Vor Ort; CHF 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Modern workspace

Flexible working hours

Basel work location

Zusammenfassung

Viking River Cruises AG in Basel is seeking a Reception & Office Administrator to ensure a smooth, friendly Front Office experience for international visitors and partners. You will support the Senior HR Manager and manage public spaces, mail flow, and meeting logistics.

Requirements include at least 2 years in a similar role, fluency in English and German, strong MS Office skills, and a service-oriented mindset. Immediate start and permanent contract in Basel.

Qualifikationen

• Min. 2 years professional experience in same or similar position.
• International experience / experience on a ship is an asset.
• Fluency in English and German (written and verbal).
• Very good computer knowledge (MS Office), administrative experience.
• Ability to work independently, service-oriented and guest-focused.
• Very good organizational and communication skills.
• Positive personality, organized, neat appearance, team player.

Aufgaben

• Supervision of the entire front office area.
• Greet and welcome international visitors at the front desk and direct to the appropriate person.
• Answer, screen and forward incoming phone calls.
• Receive, sort and forward daily mail; prepare outgoing mail daily.
• Order office supplies and manage stock for the entire office.
• Organize meeting rooms and support with F&B for meetings.
• Manage deliveries and external craftsman; provide HR administrative support.
• Perform clerical duties for Executive Management; ensure tidiness of public areas.
• Ensure break rooms are stocked and organized; arrange travel with preferred partner.

Kenntnisse

Fluent English

Fluent German

Customer service

Microsoft Office

Administrative experience

Organizational skills

Communication skills

Team player

Ausbildung

Hotel/Tourism education preferred

Tools

MS Office

Jobbeschreibung

Reception & Office Administrator

Viking River Cruises AG

Viking (NYSE: VIK) is a global leader in experiential travel with a fleet of more than 100 ships, exploring 21 rivers, five oceans and all seven continents. Designed for curious travelers with interests in science, history, culture and cuisine, Executive Chairman Torstein Hagen often says Viking offers experiences For The Thinking Person.

Viking has more than 450 awards to its name, including being rated #1 for Rivers and #1 for Oceans five years in a row byCondé Nast Travelerin the 2025 Readers’ Choice Awards. Viking is also rated a “World’s Best” byTravel + Leisure—no other travel company has simultaneously received such honors by both publications.

Please note that we can only accept applicants who are eligible to work in Switzerland or in possession of a valid work permit.

ROLE DESCRIPTION

• The Reception & Office Administrator is responsible to ensure that the Front Office is managed in a smooth and friendly manner to the fullest satisfaction of our international visitors, guests and partners. Moreover, the Reception & Office Administrator is managing all public rooms and supports the Executive Management with administrational duties in accordance with Viking Cruises Standards.
• The Reception & Office Administrator is sharing his/her tasks with another colleague and reports to the Senior Manager Human Resources.

KEY RESPONSIBILITIES

• Supervision of the entire front office area
• Greet and welcome our international visitors, guests, candidates and partners at the front desk and direct the visitors to the appropriate person
• Answer, screen and forward incoming phone calls
• Receive, sort and forward daily incoming mail, prepare outgoing mail on a daily basis accordingly
• Order office supplies and keep inventory of stock for entire office (manage service points)
• Organization of meeting rooms
• Support with F&B order and meal setup for meetings and service
• Manage deliveries and external craftsman
• Administrational support of the HR Department
• Perform other clerical administrational duties such as filing, photocopying, transcribing etc. for the Executive Management
• Ensure all public areas, including the kitchens, are always tidy and well maintained
• All required F&B and non-food items for the break rooms are ordered, on stock and well organized
• Arrange travel and accommodation (flights, rental car, train, hotel bookings) with preferred partner

KEY QUALIFICATIONS

• Min. 2 years professional experience in same or similar position
• International experience/experience on a ship is an asset
• Fluency in English and German (written and verbal)
• Very good computer knowledge (MS Office), administrative experience
• Ability to work independently, service-oriented and guest-focused
• Very good organizational and communication skills
• Positive personality, organized, neat appearance, team player

EDUCATION

• Graduated education in hotel/tourism industry preferred

NICE TO HAVE QUALIFICATIONS

• International experience / experience in tourism is an asset

CULTURE & BENEFITS

• Fast-growing and dynamic environment, a modern workspace, flexible working hour.

• Work location 4057 Basel (BS)
• Workload 100%
• Employment start Immediately
• Employment duration Permanent

• German Orally : Good knowledge Written : Good knowledge
• English Orally : Good knowledge Written : Good knowledge

• By online Online form