Quality & Project Engineer Eastern Europe & Ukraine 80 - 100% (f/m/d)

Hitachi Energy AG; Zürich; Hybride; CHF 90 000 - 130 000; Plein temps

Résumé du poste

Hitachi Energy AG in Zürich is seeking a Quality & Project Engineer for Eastern Europe & Ukraine (80–100%). You will be the key contact for quality and service, coordinating with Swiss engineering teams and Ukrainian partners to resolve GIS and GCB issues.

Fluency in Ukrainian, Russian and English is mandatory; travel will be approximately 10–20%. A degree in engineering is required, with strong project management and cross-cultural skills.

Qualifications

• Bachelor's or Master's degree in Engineering required.
• Experience in project management or service operations.
• Fluency in Ukrainian, Russian, and English; German a plus.

Responsabilités

• Serve as primary interface for quality and service in Eastern Europe, focused on Ukraine.
• Coordinate between customers, Ukrainian teams, and Hitachi Energy Switzerland engineering/service teams.
• Assess GIS and GCB equipment damages and recommend repairs.
• Coordinate repair, refurbishment, and recovery activities through to project completion.
• Support field service remotely during inspections and troubleshooting activities.
• Prepare damage assessments and repair recommendations in Ukrainian and Russian.
• Translate and communicate field reports and repair proposals between customers and internal teams.
• Maintain proactive customer communication and escalation of issues as needed.
• Coordinate logistics, material requirements, and repair schedules across borders.
• Communicate technical findings and mitigation actions to stakeholders.
• Contribute to quality assurance and service/process improvements.
• Build strong customer relationships and travel 10-20% as required.

Connaissances

Project management

Customer interface

Cross-cultural collaboration

Technical communication

Formation

Bachelor's or Master's in Engineering

Outils

GIS

GCB

Description du poste

Quality & Project Engineer Eastern Europe & Ukraine 80 - 100% (f/m/d)

The opportunity

Join Hitachi Energy and become the key link between our customers in Eastern Europe and Ukraine and our global service and engineering teams. In this impactful role, you will combine technical expertise, project management, and customer focus to resolve complex quality and service challenges, drive successful recovery projects, and help ensure the reliability of critical energy infrastructure across the region.

How you'll make an impact

Serve as the primary customer interface for quality and service-related matters in Eastern Europe, with a strong focus on Ukraine. Act as the communication and coordination bridge between customers, local Ukrainian organizations, and Hitachi Energy's Engineering, Troubleshooting, and Service teams in Switzerland. Assess equipment damages and technical issues related to Gas-Insulated Switchgear (GIS) and Generator Circuit Breakers (GCB). Coordinate repair, refurbishment, and recovery activities from initial damage assessment through successful project completion. Support field service teams remotely during inspections, troubleshooting activities, and emergency interventions. Prepare professional damage assessment reports, technical findings, and repair recommendations in Ukrainian and Russian. Review, translate, and communicate field reports, inspection findings, technical documentation, and repair proposals between customers and internal stakeholders. Manage communication with customers throughout the repair process, ensuring transparency, responsiveness, and alignment of expectations. Coordinate technical clarifications, material requirements, logistics interfaces, and repair schedules between Ukraine and the Service Switzerland organization. Communicate technical findings, corrective actions, repair recommendations, and mitigation measures to customers and relevant stakeholders. Ensure timely escalation, tracking, and resolution of quality and service-related issues. Support the implementation and continuous improvement of quality assurance, service, and project management processes. Build and maintain strong customer relationships through proactive communication and professional issue management. Travel within Eastern Europe and Ukraine as required.

Your background

Bachelor's or Master's degree in Engineering, preferably Electrical Engineering, Mechanical Engineering, Power Systems Engineering, or Information Technology. Experience in project management, service operations, installation, maintenance, or repair of high-voltage equipment. Knowledge of Gas-Insulated Switchgear (GIS), Generator Circuit Breakers (GCB), or related high-voltage equipment is highly desirable. Experience in coordinating complex technical projects involving multiple stakeholders and international teams. Fluency in Ukrainian, Russian, and English is mandatory. German language skills are considered a strong advantage. Excellent technical writing skills with the ability to prepare professional reports and customer communications in Ukrainian and Russian. Strong interpersonal, communication, and stakeholder management skills. Ability to work effectively across cultures and in a dynamic international environment. Strong problem-solving, negotiation, and customer-facing communication skills. Willingness to travel internationally (approximately 10-20%).

More about us

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together.

• Work location 8050 Zürich (ZH)
• Workload 80% - 100%
• Employment start Immediately
• Employment duration Permanent

• English Orally : Very good knowledge Written : Very good knowledge
• Ukrainian Orally : Very good knowledge Written : Very good knowledge
• Russian Orally : Very good knowledge Written : Very good knowledge

• By online Online form