Quality & Project Engineer Eastern Europe & Ukraine 80 - 100% (f/m/d)

Hitachi Energy Ltd.; Zürich; Hybrid; CHF 90,000 - 150,000; Full time

Job summary

Hitachi Energy Ltd. seeks a Quality & Project Engineer for Eastern Europe & Ukraine (80–100% FTE).

You will be the key interface between customers in EE/Ukraine and Hitachi Energy's global service and engineering teams, leveraging technical expertise, project management, and strong customer focus to resolve quality and service challenges. You will coordinate repair, refurbishment, and recovery activities, support field teams remotely, and prepare damage assessments in Ukrainian and Russian.

Qualifications

• Bachelor's or Master's degree in Engineering, preferably Electrical/Power Systems.
• Experience in project management, service operations, installation, maintenance, or repair of high-voltage equipment.
• Fluency in Ukrainian, Russian and English is mandatory; German is a strong plus.

Responsibilities

• Serve as the primary customer interface for quality and service in Eastern Europe, focusing on Ukraine.
• Coordinate repair, refurbishment, and recovery activities from initial damage assessment through completion.
• Support field service teams remotely during inspections, troubleshooting, and emergencies.
• Prepare damage assessment reports and repair recommendations in Ukrainian and Russian.
• Review and translate field reports and technical documentation between customers and internal stakeholders.
• Travel within Eastern Europe and Ukraine as required (10–20%).

Skills

Project management

Customer focus

Communication

Stakeholder management

Problem solving

Intercultural collaboration

Willingness to travel

Education

Bachelor's or Master's degree in Engineering (Electrical/Power Systems)

HV equipment knowledge (GIS/GCB)

Job description

Quality & Project Engineer Eastern Europe & Ukraine 80 - 100% (f/m/d)

Join Hitachi Energy and become the key link between our customers in Eastern Europe and Ukraine and our global service and engineering teams. In this impactful role, you will combine technical expertise, project management, and customer focus to resolve complex quality and service challenges, drive successful recovery projects, and help ensure the reliability of critical energy infrastructure across the region.

How you'll make an impact

• Serve as the primary customer interface for quality and service-related matters in Eastern Europe, with a strong focus on Ukraine.
• Act as the communication and coordination bridge between customers, local Ukrainian organizations, and Hitachi Energy's Engineering, Troubleshooting, and Service teams in Switzerland.
• Assess equipment damages and technical issues related to Gas-Insulated Switchgear (GIS) and Generator Circuit Breakers (GCB).
• Coordinate repair, refurbishment, and recovery activities from initial damage assessment through successful project completion.
• Support field service teams remotely during inspections, troubleshooting activities, and emergency interventions.
• Prepare professional damage assessment reports, technical findings, and repair recommendations in Ukrainian and Russian.
• Review, translate, and communicate field reports, inspection findings, technical documentation, and repair proposals between customers and internal stakeholders.
• Manage communication with customers throughout the repair process, ensuring transparency, responsiveness, and alignment of expectations.
• Coordinate technical clarifications, material requirements, logistics interfaces, and repair schedules between Ukraine and the Service Switzerland organization.
• Communicate technical findings, corrective actions, repair recommendations, and mitigation measures to customers and relevant stakeholders.
• Ensure timely escalation, tracking, and resolution of quality and service-related issues.
• Support the implementation and continuous improvement of quality assurance, service, and project management processes.
• Build and maintain strong customer relationships through proactive communication and professional issue management.
• Travel within Eastern Europe and Ukraine as required.

Your background

• Bachelor's or Master's degree in Engineering, preferably Electrical Engineering, Mechanical Engineering, Power Systems Engineering, or Information Technology.
• Experience in project management, service operations, installation, maintenance, or repair of high-voltage equipment.
• Knowledge of Gas-Insulated Switchgear (GIS), Generator Circuit Breakers (GCB), or related high-voltage equipment is highly desirable.
• Experience in coordinating complex technical projects involving multiple stakeholders and international teams.
• Fluency in Ukrainian, Russian, and English is mandatory.
• German language skills are considered a strong advantage.
• Excellent technical writing skills with the ability to prepare professional reports and customer communications in Ukrainian and Russian.
• Strong interpersonal, communication, and stakeholder management skills.
• Ability to work effectively across cultures and in a dynamic international environment.
• Strong problem-solving, negotiation, and customer-facing communication skills.
• Willingness to travel internationally (approximately 10-20%).

More about us

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together.

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.