Quality Manager

Infotree Global Solutions Inc.; Zürich; On-site; CHF 150,000 - 190,000; Full time

Job summary

Infotree Global Solutions Inc. in Zurich is seeking an experienced Quality Manager to lead the project quality function on a major engineering and construction project.

You will implement QA/QC systems, monitor performance and drive continuous improvement across operations while collaborating with project leadership and engineering teams to ensure safety and quality standards are met throughout the handover process.

Qualifications

• Minimum 10 years of relevant professional experience in quality management, quality assurance or quality control within construction or engineering.
• A bachelor’s or master’s degree in Quality Assurance, Quality Control or a related discipline, or equivalent demonstrable professional experience.
• Strong understanding of quality management principles and the delivery requirements of large-scale, high-quality construction projects.
• Proven track record of leading quality teams and delivering measurable project outcomes.
• Strong leadership and team management skills, with the ability to motivate individuals, manage performance and promote accountability.
• Excellent communication and stakeholder management skills, with experience working across multidisciplinary project teams and organisational levels.
• Strong strategic planning and practical execution capabilities.
• Experience developing, implementing and monitoring quality procedures, reporting systems and performance metrics.
• Relevant IT skills and confidence working with digital quality management systems and reporting tools.
• Ability to identify risks, resolve issues and implement effective improvements in a fast-paced, deadline-driven project environment.

Responsibilities

• Quality Management: Establish, implement and maintain project quality procedures, controls and systems to ensure compliance with project requirements and quality standards.
• Health and Safety: Promote a safe working environment and lead by example, ensuring that safety standards are upheld across the quality team and wider project operations.
• Quality Assurance and Improvement: Lead the quality team in developing effective approaches to improve quality assurance coverage, strengthen processes and reduce recurring issues.
• Quality Performance Reporting: Monitor, analyse and publish weekly quality indicators, providing clear reports and recommendations to project management and key stakeholders.
• Data Analysis and Continuous Improvement: Gather and evaluate quality feedback, identify trends and areas for improvement, and implement corrective and preventive measures.
• Quality Systems and Documentation: Ensure quality systems, procedures and documentation are accessible, up to date and understood by all relevant project personnel.
• Testing and Handover: Establish test packs and collaborate with package leads to ensure systems are tested, documented and ready for handover in line with project schedules.
• Team Leadership: Manage, motivate and develop quality team members, setting clear expectations and maintaining accountability for performance.
• Resource Planning: Forecast staffing requirements, agree team resource levels and ensure appropriate quality coverage throughout the project lifecycle.
• Forward Planning: Maintain a rolling eight-week look-ahead plan to identify project constraints, monitor resolution progress and minimise potential delays.
• Cross-Functional Collaboration: Work closely with engineering, construction and project management teams to ensure quality requirements are integrated into all stages of project delivery.
• Lean Construction: Play an active role in the Lean Construction team, supporting efficient working practices and continuous improvement initiatives.
• Additional Responsibilities: Undertake other duties associated with the role as required.

Skills

Leadership

Communication

Stakeholder management

Strategic planning

Quality procedures

Education

Bachelor's/Master's in Quality Assurance/Quality Control

Tools

Quality management software

Reporting tools

Job description

Location: Zurich, Switzerland
Employment Type: Full-Time

We also welcome applications from candidates with relevant experience who are open to relocating within the EU.

About the Company

Our client is a leading engineering and construction organisation delivering complex projects across Europe, with a strong focus on data centres, life sciences and semiconductor facilities. Its expertise includes civil, structural and architectural construction, mechanical and electrical engineering, fire protection, ICT and specialist construction solutions.

With extensive experience delivering large-scale, technically demanding projects, the organisation places a strong emphasis on safety, quality, innovation and continuous improvement. Its multidisciplinary teams work collaboratively to deliver projects to the highest standards while supporting professional development and career progression.

About the Role

We are seeking an experienced Quality Manager to join a major engineering and construction project in Zurich, Switzerland.

The successful candidate will lead the project quality function, implementing effective quality assurance and quality control systems, monitoring performance indicators and driving continuous improvement across project operations. You will work closely with project leadership, engineering teams, package managers and other stakeholders to ensure quality standards are consistently achieved throughout the construction and handover process.

This role is suited to a proactive and strategic quality professional with extensive construction experience, strong leadership skills and a proven track record of managing quality on large-scale projects.

Key Responsibilities

• Quality Management: Establish, implement and maintain project quality procedures, controls and systems to ensure compliance with project requirements and quality standards.
• Health and Safety: Promote a safe working environment and lead by example, ensuring that safety standards are upheld across the quality team and wider project operations.
• Quality Assurance and Improvement: Lead the quality team in developing effective approaches to improve quality assurance coverage, strengthen processes and reduce recurring issues.
• Quality Performance Reporting: Monitor, analyse and publish weekly quality indicators, providing clear reports and recommendations to project management and key stakeholders.
• Data Analysis and Continuous Improvement: Gather and evaluate quality feedback, identify trends and areas for improvement, and implement corrective and preventive measures.
• Quality Systems and Documentation: Ensure quality systems, procedures and documentation are accessible, up to date and understood by all relevant project personnel.
• Testing and Handover: Establish test packs and collaborate with package leads to ensure systems are tested, documented and ready for handover in line with project schedules.
• Team Leadership: Manage, motivate and develop quality team members, setting clear expectations and maintaining accountability for performance.
• Resource Planning: Forecast staffing requirements, agree team resource levels and ensure appropriate quality coverage throughout the project lifecycle.
• Forward Planning: Maintain a rolling eight-week look-ahead plan to identify project constraints, monitor resolution progress and minimise potential delays.
• Cross-Functional Collaboration: Work closely with engineering, construction and project management teams to ensure quality requirements are integrated into all stages of project delivery.
• Lean Construction: Play an active role in the Lean Construction team, supporting efficient working practices and continuous improvement initiatives.
• Additional Responsibilities: Undertake other duties associated with the role as required.

Requirements

• Minimum 10 years of relevant professional experience in quality management, quality assurance or quality control within construction or engineering.
• A bachelor's or master's degree in Quality Assurance, Quality Control or a related discipline, or equivalent demonstrable professional experience.
• Strong understanding of quality management principles and the delivery requirements of large-scale, high-quality construction projects.
• Proven track record of leading quality teams and delivering measurable project outcomes.
• Strong leadership and team management skills, with the ability to motivate individuals, manage performance and promote accountability.
• Excellent communication and stakeholder management skills, with experience working across multidisciplinary project teams and organisational levels.
• Strong strategic planning and practical execution capabilities.
• Experience developing, implementing and monitoring quality procedures, reporting systems and performance metrics.
• Relevant IT skills and confidence working with digital quality management systems and reporting tools.
• Ability to identify risks, resolve issues and implement effective improvements in a fast-paced, deadline-driven project environment.

What We Offer

• The opportunity to lead quality management on complex engineering and construction projects.
• A collaborative, multidisciplinary working environment.
• Opportunities for professional development, technical training and career progression.
• Exposure to innovative construction methods and continuous improvement practices.
• The opportunity to contribute to high-profile projects within an international engineering and construction environment.