Public Area Shift Leader - Six Senses Crans Montana

InterContinental Hotels Group; Crans-Montana; Vor Ort; CHF 42.000 - 54.000; Vollzeit

Zusammenfassung

Six Senses Crans Montana seeks a Public Area Attendant Shift Leader to lead the Public Area team, ensure exceptional cleanliness, presentation, and guest satisfaction across resort spaces. You will coordinate with Housekeeping and uphold Six Senses standards, including LQA guidelines, while supporting guest needs and maintaining supply levels.

The role requires a high school diploma (hospitality preferred), fluency in English and French, and Swiss work authorization.

Qualifikationen

• High school diploma or equivalent; hospitality diploma/degree preferred.
• Fluent in English & French; MS Office proficiency.

Aufgaben

• Coordinate and oversee the Public Area team to maintain highest standards of cleanliness and guest satisfaction.
• Ensure cleanliness of guest areas including resort, offices and other assigned duties.
• Support housekeeping by monitoring occupancy and coordinating with supervisors.
• Assist guests with special needs and requirements.
• Maintain supplies and restock as needed for shift.
• Replace and restock public area amenities and information in the compendium.
• Keep furniture, curtains and fixtures clean and repaired.
• Dust lampshades, ceilings, walls, curtains and decorations in public areas.
• Polish furniture, mirrors and windows; clean bathrooms and replenish supplies.
• Uphold Six Senses guidelines and standards; adhere to LQA standards and guest feedback.

Kenntnisse

English

French

Ausbildung

High school diploma

Hospitality diploma/degree

Tools

MS Office

Jobbeschreibung

As Public Area Attendant Shift Leader, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

As Public Area Attendant Shift Leader, I willassume full responsibility for theefficientoperation in the following:

• Coordinate and oversee the Public Area team to ensure all public areas are consistently maintained to the highest standards of cleanliness, presentation, and guest satisfaction.
• Ensure the cleanliness and perfection of the guest areas of the resort, offices and other cleaning duties as assigned.
• Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.
• Assist guests with special needs and requirements.
• Stock supply wheel trolley with required cleaning and amenity supplies for shift.
• Replace resort supplies in public areas such as stationary, guest supplies and information regarding hotel services and facilities in compendium.
• Remove furniture, curtains and other fixtures, which require repair, replacement, spotting, waxing or cleaning.
• Dust and cleans lampshades, ceiling, walls, curtains and decorations in all public areas.
• Wipe and polish all furniture, mirrors, and windows.
• Clean all bathroom fixtures and fittings and replace bathroom supplies.
• Maintain a high standard of hygiene and sanitation throughout all service areas.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments.

Qualifications

To execute the position of Public Area Attendant Shift Leader, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 1 years’ experience in a similar hotel operational setting. Hospitality diploma/degreefrom a recognized hospitality school is preferred.
• Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I have good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.
• Fluent in English & French
• European or Valid Swiss work authorisation

The above is intended to provide an overview of the role and responsibilities for a Public Area Attendant Shift Leader at Six Senses Crans Montana It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Crans Montana is an equal opportunity employer. This policy applies to all terms and conditions of employment.