Personal Insurance Manager KTG/LAA, 80–100%

visavis Versicherung Genossenschaft; Zürich; Hybrid; CHF 110,000 - 140,000; Full time

Benefits offered by this job

ZVV public transport subscription

Flexible working hours

Remote work option

Vacation 28.5 days

Pension contributions

Job summary

visavis in Zurich is seeking a Manager in Personal Insurance (LAA) to handle independent claims and guide insured clients in French and German. The role involves end-to-end file processing from declaration to settlement and close collaboration with brokers and healthcare professionals.

The ideal candidate brings experience in personal insurance, a proactive, service-oriented mindset, and strong FR/DE/IT language skills. Remote work is possible.

Qualifications

• Basic commercial training (CFC) required.
• Professional experience in personal insurance.
• Proactive mindset with ability to network.
• High availability and customer orientation.
• Strong communication and social skills.
• Excellent written/spoken French, German, and/or Italian (asset).

Responsibilities

• Independently process claims in personal insurance (LAA, individual accident insurance, daily allowances).
• Handle all file processing from claim declaration to settlement.
• Advise insured persons and follow up on medical treatment.
• Provide legal evaluation of coverage and recourse issues.
• Settle claims.
• Point of contact for clients and brokers in French and German.
• Liaise with lawyers, doctors and experts in French and German.

Job description

Manager in Personal Insurance KTG/LAA, 80–100%

visavis has been specialized in corporate insurance for over 120 years. We support both SMEs taking their first steps and companies that have been writing history for five generations. The needs of our clients are at the heart of our concerns. Indeed, as a true cooperative, we offer our clients precise, personalized support and an equal partnership. For our site at Sihlquai in Zurich, with the possibility of remote work, we are looking for a committed, service-oriented, and responsible person to fill the following position.

Your tasks

• Independent processing of claims in the field of personal insurance (LAA, individual accident insurance, and daily allowances in case of illness)
• Responsible for all activities related to file processing, from receiving the claim declaration to settling the claim
• Advice and assistance to insured persons and follow-up on medical treatment
• Legal evaluation of coverage and recourse issues, decision-making
• Settlement of claims
• Point of contact for clients and brokers in French and German
• Contacts with lawyers, doctors, and experts in French and German

Your skills

• Basic commercial training (CFC)
• Professional experience in the field of personal insurance
• Initiative spirit and dynamic personality, quick-wittedness, and ability to think networked
• High availability and customer orientation
• Communication skills and social competencies
• Very good oral and written expression in French, German, and/or Italian is an asset

What we offer – Our benefits

• Flexible working hours and at least 28.5 days of vacation per year
• A free ZVV subscription for all areas of the Zurich public transport network
• Modern social benefits and a generous contribution to pension contributions
• An open corporate culture with flat hierarchies and short decision-making processes
• Possibility of remote work

The next steps

Are you ready to make a difference within an ambitious team and in a dynamic market environment?

Do you have questions regarding your application or our company? Petra Kohles, Head of Human Resources, will be happy to assist you. Please feel free to contact us.

Petra Kohles, Head of HR T 044 267 61 16