Operations Excellence & Transformation Specialist

lombardodier; Genf; On-site; CHF 110,000 - 140,000; Full time

Job summary

Lombard Odier is seeking an Operations Support & Continuous Improvement Specialist (80-100%) in Geneva. You will act as a central contact for operational queries, coordinate stakeholders, and drive process improvements across Geneva, Luxembourg and Singapore.

The role requires banking operations experience and strong analytical skills, with fluency in French and English. The position is based in Switzerland, offering exposure to a global wealth and asset management environment and opportunities

Qualifications

• Banking apprenticeship or Bachelor's degree or equivalent professional experience.
• Experience in Banking Operations, Middle Office, Client Services or Operational Support.
• Strong analytical, problem-solving and communication skills.
• Interest in operational excellence and continuous improvement.
• Knowledge of custody and securities activities or willingness to develop.
• Fluent in French and English; German is an advantage.
• Resident in Switzerland or willing to relocate.

Responsibilities

• Act as a central point of contact for operational queries, incidents and service-related challenges.
• Coordinate stakeholders to ensure efficient issue resolution.
• Identify operational risks, root causes and improvement opportunities.
• Analyse operational data and service trends to enhance service quality.
• Contribute to process optimisation, documentation and operational efficiency initiatives.
• Participate in projects, system enhancements and operational change initiatives.
• Promote knowledge sharing and develop cross-functional expertise.
• Gradually broaden your responsibilities and support future operational leadership needs.

Skills

Analytical thinking

Problem solving

Communication

French (fluent)

English (fluent)

German (adv)

Education

Banking apprenticeship

Bachelor's degree

Job description

Lombard Odier is seeking an Operations Support & Continuous Improvement Specialist (80-100%) in Geneva. You will act as a central contact for operational queries, coordinate stakeholders, and drive process improvements across Geneva, Luxembourg and Singapore.

The role requires banking operations experience and strong analytical skills, with fluency in French and English. The position is based in Switzerland, offering exposure to a global wealth and asset management environment and opportunities