Onboard Hotel Manager - Luxury Cruise Ship Leader

Viking Cruises AG; Basel; On-site; CHF 130,000 - 190,000; Full time

Benefits offered by this job

Paid vacation

Referral program

Loyalty bonuses

Health and accident insurance

Payments into a pension fund

Child allowance for children aged < 18

Job summary

Viking Cruises AG is seeking an experienced Hotel Manager to oversee guest satisfaction and profitability aboard our river vessels. You will manage the hotel operation, lead the team, and ensure service excellence in line with Viking Standards.

The role requires a hospitality degree, at least 3 years in a similar position, and fluent English. Onboard benefits include meals, lodging, travel to/from ship, and opportunities in a dynamic, guest-focused environment.

Qualifications

• Fluent in English with excellent oral and written communication skills.
• Exceptional leadership skills and ability to handle confidential information discreetly.
• Ability to maintain impeccable hygiene standards; extensive walking and standing required.

Responsibilities

• Manage entire hotel operation on board according to company standards.
• Lead and motivate team according to Viking Philosophy.
• Ensure highest level of cleanliness, hygiene, and order in all areas.
• Responsible for cost control, adherence to budgets, and inventory management.
• Anticipate guest needs, handle complaints, and participate in onboard events.
• Supervise and support F&B department and crew working hours, days off, and vacation scheduling.

Skills

Fluent English

Leadership

Excellent communication

Discretion handling confidential info

Hygiene standards

Education

Diploma in Hotel Management

Job description

Viking Cruises AG is seeking an experienced Hotel Manager to oversee guest satisfaction and profitability aboard our river vessels. You will manage the hotel operation, lead the team, and ensure service excellence in line with Viking Standards.

The role requires a hospitality degree, at least 3 years in a similar position, and fluent English. Onboard benefits include meals, lodging, travel to/from ship, and opportunities in a dynamic, guest-focused environment.