Ocean Freight Operations Lead

jas; Basel; Vor Ort; CHF 90.000 - 130.000; Vollzeit

Zusammenfassung

JAS is an international supply chain services company seeking an Ocean Operations Specialist in Basel. You will manage end-to-end ocean shipments, coordinating from booking to invoicing, while ensuring compliance and customer satisfaction.

The role requires proactive problem solving, clear communication in English and German, and close collaboration with carriers and customers. Ideal candidates have 3-5 years in freight forwarding, experience with CargoWise, and a proven ability to optimize

Qualifikationen

• Experience in freight forwarding industry is required.
• 3-5 years' experience in a similar position.
• Experience working with CargoWise or similar forwarding software preferred.

Aufgaben

• Coordinate end-to-end import, export and cross-trade ocean shipments (LCL, FCL, Breakbulk).
• Own shipments from booking through final invoicing, ensuring accuracy and compliance.
• Provide updates to clients, address inquiries, and resolve issues to ensure service excellence.
• Identify and resolve delays in the shipping process with professional diplomacy.
• Ensure shipment profitability through cost verification and timely customer billing.
• Process carrier and vendor invoices and handle customer invoicing.
• Ensure compliance with international regulations, customs laws, and internal policies.

Kenntnisse

Teamwork

Relationship building

German & English communication

Proactive problem solving

Ausbildung

Bachelor's degree in logistics or related field

Freight forwarding industry experience

Tools

CargoWise

Jobbeschreibung

JAS is an international supply chain services company seeking an Ocean Operations Specialist in Basel. You will manage end-to-end ocean shipments, coordinating from booking to invoicing, while ensuring compliance and customer satisfaction.

The role requires proactive problem solving, clear communication in English and German, and close collaboration with carriers and customers. Ideal candidates have 3-5 years in freight forwarding, experience with CargoWise, and a proven ability to optimize