Luxury Sales Advisor GER/ENG

Luxury Experts; Zürich; Vor Ort; CHF 60.000 - 80.000; Vollzeit

Zusammenfassung

Luxury Experts in Zurich seeks a multilingual Luxury Sales Advisor for our boutique in the heart of the city. You will embody the brand, deliver exceptional client experiences and guide clients through their luxury journey with expert product knowledge.

You will exceed targets, maintain CRM data, support merchandising, ensure security and stock accuracy, and collaborate across teams. Fluency in German and English is required, with other languages a plus.

Qualifikationen

• Several years of proven experience in luxury retail (Watches & Jewellery OR Fashion & Accessories background preferred).
• Fluency in German is required; proficiency in English is essential, and knowledge of other languages is highly desirable.

Aufgaben

• Achieve and exceed sales targets for the boutique.
• Deliver outstanding customer service and after-sales support.
• Capture and maintain client data in the CRM for personalization and loyalty.
• Uphold visual merchandising standards and support product presentations.
• Ensure compliance with cash handling, security, and loss prevention procedures.
• Conduct inventory checks and support stock management.
• Develop expertise in a designated product category to advise clients and colleagues.
• Support reporting activities to enable performance tracking and business insights.
• Maintain high standards of boutique cleanliness, organization, and presentation.

Kenntnisse

Luxury retail experience

Sales acumen

Team collaboration

Communication skills

German fluent

English proficiency

Jobbeschreibung

Job Description

We are currently seeking a multilingual Luxury Sales Advisor for our client’s boutique located in the heart of Zurich. In this role, you will act as a true ambassador of the brand, committed to delivering exceptional client experiences and cultivating long-lasting relationships. With a strong understanding of luxury retail, you will guide clients through their journey, offering personalized service and expert product knowledge.

Your Responsibilities

• Consistently achieving and exceeding sales targets, contributing to the boutique’s commercial success.
• Delivering outstanding customer service, including proactive claim management and after-sales support.
• Accurately capturing and maintaining client data in the CRM system to enhance personalization and loyalty.
• Upholding boutique visual merchandising standards and supporting impactful product presentations.
• Ensuring compliance with cash handling, security, and loss prevention procedures.
• Conducting inventory checks and supporting accurate stock management.
• Developing expertise in a designated product category to serve as a trusted advisor for clients and colleagues.
• Supporting reporting activities to enable performance tracking and business insights.
• Maintaining the highest standards of boutique cleanliness, organization, and presentation.

Job Requirements

• Several years of proven experience in luxury retail - Watches & Jewellery OR Fashion & Accessories' background preferred
• A genuine passion for luxury goods and an understanding of the high-end client journey.
• Strong sales acumen with a track record of exceeding targets.
• Team-oriented with excellent collaboration skills.
• Proactive, results-driven, and committed to excellence.
• Exceptional communication and interpersonal skills.
• Fluency in German is required; proficiency in English is essential, and knowledge of other languages is highly desirable.

What's on offer

You will join a prestigious luxury environment that values craftsmanship, innovation, and excellence. We foster a collaborative workplace that celebrates diversity, nurtures talent, and supports professional growth.