Luxury Retail Client Advisor

Burberry; Zürich; Hybrid; CHF 55.000 - 70.000; Vollzeit

Zusammenfassung

Burberry in Switzerland seeks a luxury retail professional focused on delivering exceptional customer experiences and achieving sales targets. The role emphasizes clienteling, maintaining Burberry’s visual standards, and contributing to a premium store environment.

Ideal candidates will have at least 1 year in luxury retail, strong communication and sales skills, and a commitment to teamwork and brand excellence.

Qualifikationen

• Excellent interpersonal skills required to ensure clear, effective communication with management and staff.
• Strong clienteling background with track record of building relationships and repeat business.
• Minimum 1 year of sales experience, preferably in luxury retail.
• Advanced knowledge of POS and store systems.

Aufgaben

• Embrace the Burberry Experience and follow training guidelines to reflect Burberry’s luxury brand standards.
• Consistently meet individual sales goals while upholding Burberry behaviours and service excellence.
• Provide outstanding customer service and selling skills with motivation to succeed.
• Demonstrate superior interpersonal and communication talent on the shop floor.
• Cultivate customer loyalty through active client development and follow‑through.
• Maintain up‑to‑date client book and follow Cultivate procedures (emails, invitations, reactivation).
• Follow visual standards and Burberry policies to maintain store display
• Assist in floor presence: keep selling floor ready and merchandise replenished.
• Support back-of-house tasks: stock, inventory, and pre-sale activities.

Kenntnisse

Interpersonal skills

Clienteling

Teamwork

Sales driven

Luxury retail

Tools

POS systems

Jobbeschreibung

Burberry in Switzerland seeks a luxury retail professional focused on delivering exceptional customer experiences and achieving sales targets. The role emphasizes clienteling, maintaining Burberry’s visual standards, and contributing to a premium store environment.

Ideal candidates will have at least 1 year in luxury retail, strong communication and sales skills, and a commitment to teamwork and brand excellence.