Luxury Retail Assistant Store Manager — Lead & Customer Experience

Brunello Cucinelli; Genf; Vor Ort; CHF 90.000 - 130.000; Vollzeit

Zusammenfassung

Brunello Cucinelli in Geneva seeks an Assistant Store Manager to support the Store Manager, guide the team, and deliver a premium shopping experience in line with the brand's philosophy. Responsibilities include floor leadership, CRM actions, events, and trunk shows while maintaining Visual Guidelines.

Fluency in French and English is required; another language is a plus. The ideal candidate has 8 years in Retail with at least 2 years in luxury management, superb organizational skills, and the

Qualifikationen

• 8 years in Retail experience, with 2+ years in management in luxury brands.
• Strong product knowledge in fashion and luxury.
• Excellent organisational skills and attention to detail.
• Fluency in French and English; additional languages a plus.

Aufgaben

• Cultivate relationships with customers with a continuous, on-floor presence to deliver a unique service.
• Ensure selling ceremony and customer service align with brand guidelines and HQ procedures.
• Lead the team in sales operations, target-setting, and reporting on KPIs.

Kenntnisse

Retail management

Customer service

Team leadership

Communication

CRM experience

Tools

Xstore management system

Salesforce CRM

Jobbeschreibung

Brunello Cucinelli in Geneva seeks an Assistant Store Manager to support the Store Manager, guide the team, and deliver a premium shopping experience in line with the brand's philosophy. Responsibilities include floor leadership, CRM actions, events, and trunk shows while maintaining Visual Guidelines.

Fluency in French and English is required; another language is a plus. The ideal candidate has 8 years in Retail with at least 2 years in luxury management, superb organizational skills, and the