Luxury Housekeeping Specialist – 5-Star Swiss & LQA Standards

AG GRAND HOTELS ENGADINERKULM; Sankt Moritz; On-site; CHF 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Staff accommodation in Engadin

Subsidized meals

Exclusive group benefits

Job summary

AG GRAND HOTELS ENGADINERKULM in St. Moritz seeks an experienced Luxury Housekeeping Specialist to uphold 5-star Swiss standards, LQA guidelines, and Forbes Travel Guide expectations.

You will manage flawless room maintenance, turndown service, and meticulous presentation in luxury suites. Requirements include 2–3 years as a Room Attendant in a top-tier hotel, excellent discretion with high-net-worth international guests, and working knowledge of English (Italian a plus).

Qualifications

• 2–3 years of experience as a Room Attendant in a 5-star luxury hotel.
• Flawless presentation and discretion with high-net-worth guests.
• Solid knowledge of luxury housekeeping standards (LQA/Forbes).

Responsibilities

• Flawless Room Maintenance: daily cleaning, turndown, deep maintenance of guest rooms and luxury suites per 5-star Swiss, LQA and FTG guidelines.
• Eye for Detail: pristine presentation of furniture, luxury textiles, and guest amenities for a memorable first impression.
• Public & Guest Area Care: upkeep of high-profile guest areas and back-of-house spaces as required.
• Guest Delight & Service: minibar replenishment, handling guest requests with discretion, delivering personalized touches.
• Quality & Hygiene: comply with hygiene protocols and inventory management.

Skills

Room Attendant experience

Discretion

Guest service

English language

Job description

Luxury Housekeeping Specialist – 5-Star Swiss & LQA Standards

People at 1800m above sea level are shaping the Luxury Mountain Travel. Our dynamic and international community offers our guests smart Luxury for an inimitable holiday experience. As a member of the Luxury Kulm Group you are part of the key to our success. Together, we make every stay deeply inspiring, unique and distinctive. And as such, we embrace our culture: understated luxury, inspiration, and a life experience. Together, we make it happen. This is your chance to be a member of our shaping culture:

Are you an experienced housekeeping professional with a proven track record in 5-star luxury hospitality?

At the Kulm Group, we deliver world-class service defined by 5-star Swiss tradition, Forbes Travel Guide, and LQA standards. We are seeking dedicated, detail-oriented experienced Room Attendants who take pride in flawless presentation, discreet service, and maintaining the highest standards of luxury housekeeping.

Your Responsibilities:

• Flawless Room Maintenance: Daily cleaning, turndown (evening service), and deep maintenance of guest rooms and luxury suites in strict accordance with 5-star Swiss, LQA, and Forbes Travel Guide guidelines.
• Eye for Detail: Ensuring pristine presentation of furniture, luxury textiles, floral arrangements, and guest amenities to create an unforgettable first impression.
• Public & Guest Area Care: Assisting with the upkeep of high-profile guest areas, public rest spaces, and back-of-house logistics as required.
• Guest Delight & Service: Managing minibar replenishment, handling guest requests with utmost discretion, and delivering personalized service touches.
• Quality & Hygiene: Adhering strictly to hotel hygiene protocols, safety regulations, and efficient linen/inventory management.

This is you:

• Minimum 2–3 years of experience as a Room Attendant strictly in a 5-star luxury hotel (experience in top-tier Swiss or Alpine luxury properties is strongly preferred).
• Standard Knowledge: Solid understanding of LQA (Leading Quality Assurance) and/or Forbes Travel Guide standards in housekeeping.
• Mindset & Discretion: Absolute reliability, physical resilience, impeccable manners, and complete discretion when interacting with high-net-worth international guests.
• Language Skills: Functional conversational skills in English OR (ability to follow instructions, safety standards, and guest requests); Italian is a strong advantage.
• Appearance: Flawless personal grooming and a professional demeanor at all times.

What We Offer

• Work in World-Class Properties: Be part of an award-winning housekeeping team in the heart of the Swiss Alps.
• Professional Environment: Structured workflows, clear quality benchmarks, and continuous training in luxury standards.
• Attractive Package: Competitive seasonal compensation, employee accommodation in the Engadin, subsidized meals in our staff restaurant, and exclusive group benefits.

Benefits

• Attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.

• AG GRAND HOTELS ENGADINERKULM
  Via Veglia 18, Kulm Hotel
  7500 St.

• Work location 7500 St. Moritz (GR)
• Workload 100%
• Employment start By agreement
• Employment duration Permanent

• By online Online form