Room Attendant - experienced in LQA and Forbes Standards

The Leading Hotels of the World, Ltd.; Sankt Moritz; A distancia; CHF 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee accommodation

Staff restaurant meals

Group benefits

Descripción de la vacante

Kulm Group in the Swiss Alps is seeking an experienced Room Attendant specialized in LQA and Forbes standards. You will maintain flawless room presentation and provide discreet, personalized service in 5-star luxury properties.

Ideal candidates have 2–3 years of room attendant experience in top-tier luxury hotels, with strong grooming, language skills (English or German), and a commitment to highest standards of cleanliness and discretion.

Formación

• Minimum 2–3 years of experience as a Room Attendant in a 5-star luxury hotel.
• Solid understanding of LQA (Leading Quality Assurance) and Forbes Travel Guide standards.

Responsabilidades

• Daily cleaning, turndown (evening service), and deep maintenance of guest rooms and luxury suites.
• Minibar replenishment and handling guest requests with discretion.
• Uphold hotel hygiene protocols, safety regulations, and inventory management.

Conocimientos

Attention to detail

Discretion

English or German language

Descripción del empleo

Room Attendant - experienced in LQA and Forbes Standards

About the job

Are you an experienced housekeeping professional with a proven track record in 5-star luxury hospitality?

At the Kulm Group, we deliver world-class service defined by 5-star Swiss tradition, Forbes Travel Guide, and LQA standards. We are seeking dedicated, detail-oriented experienced Room Attendants who take pride in flawless presentation, discreet service, and maintaining the highest standards of luxury housekeeping.

• Flawless Room Maintenance: Daily cleaning, turndown (evening service), and deep maintenance of guest rooms and luxury suites in strict accordance with 5-star Swiss, LQA, and Forbes Travel Guide guidelines.
• Eye for Detail: Ensuring pristine presentation of furniture, luxury textiles, floral arrangements, and guest amenities to create an unforgettable first impression.
• Public & Guest Area Care: Assisting with the upkeep of high-profile guest areas, public rest spaces, and back-of-house logistics as required.
• Guest Delight & Service: Managing minibar replenishment, handling guest requests with utmost discretion, and delivering personalized service touches.
• Quality & Hygiene: Adhering strictly to hotel hygiene protocols, safety regulations, and efficient linen/inventory management.

Do you meet the 5-star experience requirements?

We look forward to receiving your complete application (CV and employment references).

• Number of positions: 5
• Employee accommodation right next to the Hotel.
• Work in World-Class Properties: Be part of an award-winning housekeeping team in the heart of the Swiss Alps.Professional Environment: Structured workflows, clear quality benchmarks, and continuous training in luxury standards.Attractive Package: Competitive seasonal compensation, employee accommodation in the Engadin, subsidized meals in our staff restaurant, and exclusive group benefits.
• Minimum 2–3 years of experience as a Room Attendant strictly in a 5-star luxury hotel (experience in top-tier Swiss or Alpine luxury properties is strongly preferred).
• Standard Knowledge: Solid understanding of LQA (Leading Quality Assurance) and/or Forbes Travel Guide standards in housekeeping.
• Mindset & Discretion: Absolute reliability, physical resilience, impeccable manners, and complete discretion when interacting with high-net-worth international guests.
• Language Skills: Functional conversational skills in English OR German (ability to follow instructions, safety standards, and guest requests); Italian is a strong advantage.
• Appearance: Flawless personal grooming and a professional demeanor at all times.
• Language required: English. German and Italian are a plus