Luxury Client Advisor & Personal Shopper

Inside Lvmh; Genf; Hybrid; CHF 65.000 - 85.000; Vollzeit

Zusammenfassung

Inside LVMH in Geneva seeks a Client Advisor to deliver exceptional, personalized service and build strong client relationships. You will tailor recommendations based on client preferences, utilize CRM data, and guide clients through the Maison’s offerings with expert guidance.

You will collaborate with store teams, maintain product knowledge, and contribute to achieving sales targets while embodying the LVMH heritage and values.

Qualifikationen

• Relevant work experience as Client Advisor in a luxury boutique.
• Aligned with the Brand identity and detail oriented.
• Passion and high motivation for Loro Piana products and Brand.
• Excellent interpersonal, teamworking and problem solving skills.
• Good stress management, flexibility and adaptability.
• Fluent English and French, both spoken and written; other languages are a plus.

Aufgaben

• Develop and maintain strong, personalized relationships with clients to foster loyalty and repeat business.
• Utilize client information, such as preferences and purchasing history, to tailor recommendations and enhance the shopping experience.
• Proactively engage with clients through various communication channels, including in-store visits, phone calls, and digital platforms.
• Maintain a comprehensive knowledge of the store's product offerings, Retail environment and competitors.
• Provide expert assistance and guidance to clients during their shopping experience, ensuring their needs and expectations are met.
• Contributes actively to the business objectives by achieving sales targets (contribution to the store KPIs).

Kenntnisse

Client relationship building

Sales mindset

Tools

CRM system

Jobbeschreibung

Inside LVMH in Geneva seeks a Client Advisor to deliver exceptional, personalized service and build strong client relationships. You will tailor recommendations based on client preferences, utilize CRM data, and guide clients through the Maison’s offerings with expert guidance.

You will collaborate with store teams, maintain product knowledge, and contribute to achieving sales targets while embodying the LVMH heritage and values.