Lead Cloud Operations in Swiss Cloud (Hybrid 80-100%)

Join; Zug; Hybrid; CHF 140.000 - 190.000; Teilzeit

Benefits dieser Stelle

Office in Zug (hybrid)

Direct collaboration with Head of P&T

Competitive salary and modern tooling

Zusammenfassung

Xelon in Zug is building a Swiss cloud platform and seeks a Cloud Operations Lead (80-100%). You will own daily operation, availability, incident response, monitoring, backup, and the service desk.

You will lead a small team and ensure a stable, auditable production environment as we transition to new platform components. Collaborate with the Head of Platform & Technology to define platform strategy, maintain ISO 27001 compliance, and manage budgets and vendors while delivering reliability and

Qualifikationen

• 5+ years leading IT operations in cloud, hosting or service provider environments.
• Hands-on VMware production experience.
• Practical working knowledge of networking, storage and datacenter operations.
• Fluent in German and English.
• Swiss or EU/EFTA citizenship or valid Swiss work permit.

Aufgaben

• Operate and optimise the production estate across a multi-hypervisor environment, with VMware as the primary platform.
• Own the operational side of network and storage: segmentation, routing, firewalling, DNS, load balancing, and the storage layer.
• Run and improve monitoring, alerting and logging; own backup and disaster recovery, including testing restores.
• Lead the service desk: intake, triage, ticket quality and response times against SLAs; own customer experience from first contact through incident resolution.
• Lead, coach and develop a team of four to six people; set on-call, shift and service desk coverage.
• Move recurring manual operations into Infrastructure as Code and scripting; improve toolchain and handover with DevOps, Support and Product.
• Keep operations aligned with ISO 27001, ISAE and Swiss data sovereignty; work on hardening and audit evidence; maintain operational docs for audits.
• Co-own CAPEX and OPEX budget; manage vendor relationships, licenses and procurement.

Kenntnisse

Leadership

VMware

Networking

Storage

Datacenter ops

German language

English language

Work authorization

Terraform

Ansible

Tools

Terraform

Ansible

Jobbeschreibung

Xelon in Zug is building a Swiss cloud platform and seeks a Cloud Operations Lead (80-100%). You will own daily operation, availability, incident response, monitoring, backup, and the service desk.

You will lead a small team and ensure a stable, auditable production environment as we transition to new platform components. Collaborate with the Head of Platform & Technology to define platform strategy, maintain ISO 27001 compliance, and manage budgets and vendors while delivering reliability and