Kundenbetreuer E-Trading – Telefon & Online Support

PostFinance AG; Bern; Hybrid; CHF 70,000 - 90,000; Full time

Benefits offered by this job

6 Wochen Ferien

Flexible Arbeitsmodelle

Entwicklungsmöglichkeiten

Moderne Arbeitswelten

Elternzeit

Gesundheit & Prävention

Mobilitätsangebote

Chancengerechtigkeit

Job summary

PostFinance AG in Bern sucht eine/n Kundenbetreuer:in Support E-Trading. Sie beantworten Anfragen unserer Privatkund:innen rund um die elektronische Wertschriftengeschäft per Telefon, E‑Mail und Chat.

Sie unterstützen Kund:innen bei der Nutzung der Plattform, erfassen Börsenaufträge und sorgen für ein positives Kundenerlebnis. Workload 80–100%, Montag bis Freitag von 08:00 bis 18:00 Uhr, 3–4 Mal im Monat bis 22:00 Uhr.

Qualifications

• Abgeschlossene kaufmännische oder bankkaufmännische Grundbildung.
•  
• ],
• job_responsibilities_description
• CoT_job_summary_short
• job_summary_short
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• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• CoT_job_summary_short
• job_summary_short
• perks
• location_type
• remote_scope
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• job_summary_short
• CoT_job_summary_short
• hiring_department_name
• perks
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• COt
• job_summary_short
• perks
• location_type
• remote_scope
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• job_summary_short
• CoT_job_summary_short
• hiring_department_name
• perks
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• job_qualifications_description
• job_responsibilities_description
• CoT_job_summary_short
• job_summary_short
• contract_type
• location_type
• remote_scope
• perks
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• CoT_job_summary_short
• job_summary_short
• perks
• location_type
• remote_scope
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• job_qualifications_tools
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• CoT_job_summary_short
• job_summary_short
• perks
• location_type
• remote_scope
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• job_summary_short
• CoT_job_summary_short
• hiring_department_name
• perks
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• job_summary_short
• CoT_job_summary_short
• hiring_department_name
• perks
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• job_qualifications_description
• job_responsibilities_description
• CoT_job_summary_short
• job_summary_short
• perks
• location_type
• remote_scope
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• job_summary_short
• CoT_job_summary_short
• hiring_department_name
• perks
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• job_summary_short
• CoT_job_summary_short
• hiring_department_name
• perks
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• job_qualifications_description
• job_responsibilities_description
• CoT_job_summary_short
• job_summary_short
• perks
• location_type
• remote_scope
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• job_summary_short
• CoT_job_summary_short
• hiring_department_name
• perks
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• job_qualifications_tools
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• CoT_job_summary_short
• job_summary_short
• perks
• location_type
• remote_scope
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• job_summary_short
• CoT_job_summary_short
• hiring_department_name
• perks
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• job_summary_short
• CoT_job_summary_short
• hiring_department_name
• perks
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• job_qualifications_description
• job_responsibilities_description
• CoT_job_summary_short
• job_summary_short
• perks
• location_type
• remote_scope
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• job_summary_short
• CoT_job_summary_short
• hiring_department_name
• perks
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• job_summary_short
• CoT_job_summary_short
• hiring_department_name
• perks
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• job_qualifications_description
• job_responsibilities_description
• CoT_job_summary_short
• job_summary_short
• perks
• location_type
• remote_scope
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• job_summary_short
• CoT_job_summary_short
• hiring_department_name
• perks
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• job_qualifications_tools
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• CoT_job_summary_short
• job_summary_short
• perks
• location_type
• remote_scope
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• job_summary_short
• CoT_job_summary_short
• hiring_department_name
• perks
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• Job posting note: This entry is a structured data extraction task.

Responsibilities

• Beantworte Anfragen unserer Kundinnen und Kunden rund um E-Trading telefonisch, per E-Mail und Chat.
•  

Skills

Telefonische Betreuung

Finanzdienstleistung

Börsenaffinität

Kundenorientierung

Teamfähigkeit

Deutsch/Französisch

Education

Kaufmännische Grundbildung

Job description

PostFinance AG in Bern sucht eine/n Kundenbetreuer:in Support E-Trading. Sie beantworten Anfragen unserer Privatkund:innen rund um die elektronische Wertschriftengeschäft per Telefon, E‑Mail und Chat.

Sie unterstützen Kund:innen bei der Nutzung der Plattform, erfassen Börsenaufträge und sorgen für ein positives Kundenerlebnis. Workload 80–100%, Montag bis Freitag von 08:00 bis 18:00 Uhr, 3–4 Mal im Monat bis 22:00 Uhr.