Key Account Manager (m/f/d) 100%

DHL; Regensdorf; On-site; CHF 110,000 - 160,000; Full time

Benefits offered by this job

13th month salary

5 weeks vacation

Shipping discounts

Fleet discounts

Mobile phone discounts

Public transport subsidy

Discounts with partner companies

Prize draws

Health management

Insurance benefits

Training and development

Team events

Job summary

DHL Express in Regensdorf is seeking a Key Account Manager (m/f/d) 100% to drive growth with top customers. You will own 8–10 key accounts, develop strategic plans, and negotiate contracts to secure long-term partnerships.

You speak German fluently with strong English, have 3–5 years in logistics sales, and excel in presenting to senior decision makers. Join a dynamic team that values collaboration, growth, and excellent client relations.

Qualifications

• Native or fluent German with excellent English; French is a plus.
• Minimum 3–5 years of sales experience in logistics.
• Strong presentation skills, both written and spoken.
• Proven negotiation skills and ability to build long-lasting relationships.

Responsibilities

• Own and manage 8–10 Key Account customers.
• Develop and implement business plans aligned to the Industry Sales Plan.
• Engage in contract negotiations and secure customer agreements.
• Understand customers' transportation and supply chain needs to identify competitive solutions.

Skills

German language fluency

Sales experience in logistics

Presentation skills

Negotiation skills

Relationship building

English proficiency

French is a plus

Job description

DHL Express - a company that connects people!

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No.1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work.

For our Sales department in Regensdorf we are looking for a

Key Account Manager (m/f/d) 100%

starting as of January 1st 2027 or upon agreement.

We offer you:

• Fair compensation, including a 13th month salary and anniversary bonuses
• At least 5 weeks of vacation per year
• Significant discounts on shipping with DHL Express
• Fleet discounts on all common car brands
• Greatly reduced mobile phone subscriptions
• Generous contribution to your public transport subscription
• Discounts with numerous companies
• Regular prize draws (e.g., for concert tickets and gadgets)
• Comprehensive health management (e.g., preventive check-ups & vaccination offers)
• Above-average insurance benefits (e.g., 16 weeks fully paid maternity leave, 2 weeks fully paid paternity leave, worldwide private accident insurance)
• Regular on- and offline training sessions as well as development opportunities
• A great team, flat hierarchies, a first-name culture and various team events

How will you contribute to the success of DHL?

Your mission is to gain, maintain and grow profitable business within targeted industry segments:

• You will take ownership of and manage of 8 - 10 Key Accounts Customers
• You will develop and implement business plans, aligned to the Industry Sales Plan
• You will engage and resolve contract negotiations to build strong customer relationships
• You will understand customer Transportation and supply chain, decision making unit and opportunities to identify solutions that bring customers competitive advantages
• You will secure the professional implementation of contracts
• Share account knowledge and plans with key stakeholders
• You will build superior knowledge of the customer’s market environment
• You will proactively communicate and engage functional experts to minimize diversionary activity

Do you have what it takes?

• Speed, can do, first time right – that’s you!
• You are native or fluent in German with an excellent command of English, French is a plus
• You have a sales background (3-5years) in logistics is mandatory
• You have excellent presentation skills, both written and oral
• You are confident in dealing with senior decision makers
• You have strong negotiation skills
• You know how to build long-lasting relationships

DHL Express is committed to equal opportunity and fostering a diverse work environment. We consider all applications regardless of sex, gender identity, nationality, ethnic origin, religion or belief, age, disability, sexual orientation or any other characteristic protected by law. Employment decisions are made solely based on qualifications, performance, skills and experience.