Key Account Manager (m/f/d) 100%

DHL Express; Regensdorf; On-site; CHF 90,000 - 130,000; Full time

Job summary

DHL Express in Regensdorf is seeking a proactive Key Account Manager (m/f/d) 100% to own and develop 8–10 key accounts. You will craft business plans aligned with the Industry Sales Plan and drive contract negotiations to secure long-term partnerships.

You will understand customers' transportation and supply chain needs and ensure flawless contract implementation, sharing insights with stakeholders and building strong market knowledge.

Qualifications

• German fluency is required; English proficiency is essential.
• 3–5 years of sales experience in logistics is mandatory.
• Strong presentation and negotiation skills are needed.
• Ability to engage with senior decision makers.

Responsibilities

• Own and manage 8–10 key accounts.
• Develop and implement business plans aligned to the Industry Sales Plan.
• Lead contract negotiations to build strong customer relationships.
• Understand customer transportation and supply chain dynamics and opportunities.
• Ensure professional implementation of contracts.

Skills

German fluency

English proficiency

Sales experience

Job description

DHL Express - a company that connects people!

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No.1 World's Best Workplace by Great Place to Work and Fortune Magazine

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work.

Start YOUR career with DHL today

For our Sales department in Regensdorf we are looking for a

Key Account Manager (m/f/d) 100%

starting as of January 1st 2027 or upon agreement.

We offer you:

• Fair compensation, including a 13th month salary and anniversary bonuses
• At least 5 weeks of vacation per year
• Significant discounts on shipping with DHL Express
• Fleet discounts on all common car brands
• Greatly reduced mobile phone subscriptions
• Generous contribution to your public transport subscription
• Discounts with numerous companies
• Regular prize draws (e.g., for concert tickets and gadgets)
• Comprehensive health management (e.g., preventive check-ups & vaccination offers)
• Above-average insurance benefits (e.g., 16 weeks fully paid maternity leave, 2 weeks fully paid paternity leave, worldwide private accident insurance)
• Regular on- and offline training sessions as well as development opportunities
• A great team, flat hierarchies, a first-name culture and various team events

How will you contribute to the success of DHL?

• You will take ownership of and manage of 8 - 10 Key Accounts Customers
• You will develop and implement business plans, aligned to the Industry Sales Plan
• You will engage and resolve contract negotiations to build strong customer relationships
• You will understand customer Transportation and supply chain, decision making unit and opportunities to identify solutions that bring customers competitive advantages
• You will secure the professional implementation of contracts
• Share account knowledge and plans with key stakeholders
• You will build superior knowledge of the customer’s market environment
• You will proactively communicate and engage functional experts to minimize diversionary activity

Do you have what it takes?

• Speed, can do, first time right – that’s you!
• You are native or fluent in German with an excellent command of English, French is a plus
• You have a sales background (3-5years) in logistics is mandatory
• You have excellent presentation skills, both written and oral
• You are confident in dealing with senior decision makers
• You have strong negotiation skills
• You know how to build long-lasting relationships

DHL Express is committed to equal opportunity and fostering a diverse work environment. We consider all applications regardless of sex, gender identity, nationality, ethnic origin, religion or belief, age, disability, sexual orientation or any other characteristic protected by law. Employment decisions are made solely based on qualifications, performance, skills and experience.