Junior Sales Specialist

EDV Werke AG; Baar; On-site; CHF 70,000 - 110,000; Full time

Benefits offered by this job

Bonuses

Career development

Dynamic work environment

Job summary

EDV Werke AG in Switzerland seeks a proactive Sales/Customer Service professional to grow our client base. You will contact prospects by phone and email, maintain CRM records, and articulate our SAP and Data Solutions offerings to drive engagement.

Fluent German and English are required; you will thrive in a matrix organization, collaborate with cross-functional teams, and contribute to a dynamic, growth-oriented work environment with performance-based bonuses.

Qualifications

• Fluent German and English required.
• Experience in B2B or B2C sales/customer service roles.
• Strong communication and interpersonal skills.
• Ability to thrive in a matrix organization.
• Willingness to participate in professional development and workshops.
• Passion for delivering excellent customer service.

Responsibilities

• Actively develop new prospects and expand the customer base.
• Contact clients via telephone and mail.
• Maintain accurate records of sales activities in the CRM system.
• Understand and communicate company offerings, technology, and products.
• Provide excellent customer service by addressing inquiries.
• Educate prospects/customers about terminology, features, and benefits to drive engagement.
• Handle administrative tasks including mail and post.

Skills

German fluency

English fluency

Customer service

Communication

Teamwork

Tools

CRM systems

Job description

EDV Werke is a Tech Consulting and Services company. We expertise around SAP and High-Tech – Industry 4.0. Our dedicated teams offer services such as Service Desk, Software Development, and Data Solutions.

Our nearshore approach allows us to consistently provide skilled experts and to deliver rapid and reliable results. We dedicate ourselves to provide services all over the globe. No matter what timezone or language, we elevate your business to your expected level and beyond.

Tasks

• Actively develop existing businesses and strategies for reaching new prospects and expanding the customer base;
• Contact clients via telephone and mail;
• Maintain accurate records of sales activities and customer interactions in the CRM system;
• Capability to understand and memorize company’s offerings, technology and products;
• Provide excellent customer service by responding to inquiries;
• Educate prospects/customers about terminology, features, and benefits of products and services in order to drive engagement;
• Administrative work (for example managing post).

Requirements

• Fluent in German and English (full working proficiency);
• Customer service experience in B2B or B2C lead-generating environments;
• Background or experience in Sales/Customer Service;
• Strong communication and interpersonal skills;
• Ability to embrace the team culture approach;
• Works well in a matrix organization.
• A competitive salary package and performance-based bonuses;
• Opportunities for professional development and career progression;
• Development opportunities including budget or trainings and workshops;
• A dynamic and supportive work environment.