IT System Specialist

Who is Hiring; Zürich; On-site; CHF 90,000 - 120,000; Full time

Job summary

ti&m stands for technology, innovation & management and is the Swiss leader for digitalisation projects and products across all industries. We are seeking an IT System Specialist to ensure productive IT operations, from onboarding laptops to managing server and cloud environments.

You will be the central contact for internal IT, with scope to develop our heterogeneous infrastructure and own topics. You bring EFZ IT specialist training, several years of system administration experience, fluent

Qualifications

• Must have completed training as an IT specialist EFZ and several years of professional experience.
• Fluent German and English (spoken and written).
• Strong knowledge of Microsoft environment: Active Directory, Entra ID, Exchange Online, SharePoint, Teams.

Responsibilities

• Support daily internal IT operations.
• Ensure operational IT operations and optimize internal infrastructure.
• Maintain tickets and participate in incident, request, problem and change management.
• Maintain and expand the modern, heterogeneous IT infrastructure.
• Participate in projects from conception to implementation.
• Take responsibility for defined IT products.
• Handle daily duties and maintenance work.

Skills

German and English fluency

Microsoft environment

macOS management (Jamf)

Linux

Server virtualization

Networking fundamentals

ITSM tools (Jira/Confluence)

Containerisation (Docker/Kubernetes)

IT security basics

Azure Cloud services

Education

IT specialist EFZ (system technology or platform development)

Tools

Jira

Confluence

Docker

Kubernetes

VMware vSphere

Proxmox

Jamf (MDM)

Veeam Backup & Replication

Job description

ti&m stands for technology, innovation & management and is the Swiss leader for digitalisation projects and products across all industries.

IT System Specialist

What to expect

Our internal IT is the backbone for nearly 550 employees at 6 locations. Together with a small, well-coordinated team, you ensure that everyone can work productively at all times, from onboarding a new laptop to operating our server and cloud environment.

You are close to the people: you are the central contact person for questions about internal IT and directly experience the impact of your work. At the same time, you have plenty of scope to further develop our heterogeneous infrastructure and take responsibility for your own topics.

Specifically, this means:

• Support in the daily business of internal IT
• Ensuring operational IT operations & optimisation of the internal infrastructure
• Maintaining tickets and participating in incident, request, problem and change management
• Maintenance and expansion of our modern, heterogeneous IT infrastructure
• Participation in projects both in conception and implementation
• Taking responsibility for defined products
• Taking on daily duties and maintenance work

What you bring

• Completed training as an IT specialist EFZ (system technology or platform development) and several years of professional experience in system administration
• Sound knowledge in the Microsoft environment: Active Directory and Entra ID, Exchange (Online), SharePoint, Teams
• Experience with macOS (ideally Jamf as MDM) and Linux
• Practical experience with server virtualisation, regardless of manufacturer (e.g. VMware vSphere, Proxmox)
• Solid network fundamentals: TCP/IP, VLAN, routing, firewalling as well as DNS and DHCP
• Experience with Atlassian Jira and Confluence or comparable ITSM and documentation tools
• Basic understanding of containerisation, e.g. with Docker or Kubernetes

What sets you apart

• You work independently and responsibly, are service-oriented and enjoy direct contact with employees
• You are service-oriented and appreciate direct contact with employees
• You are a team player and enjoy learning new things and developing yourself
• You also score with Trainer qualification or interest in supporting our ICT platform development apprentices

Know-how in one or more of these areas

• Experience in IT security (e.g. endpoint protection, identity access management, patch and vulnerability management)
• Azure Cloud Services
• Container platforms
• Veeam Backup & Replication

We are looking for you -- become part of our team

To support our internal IT, we are looking for an IT System Specialist with broad knowledge in support, clients, Windows, Mac and Linux platforms. The activities require an IT EFZ qualification, proven professional experience, fluent German and English in spoken and written form, flexibility, commitment and enjoyment in contact with our employees.

Why us

Swiss Employer Award, Best of Swiss Apps or Digital Economy Award. Our workplace culture and our projects win prizes. For our customers from banking, retail or governance, we develop user-centred digitalisation solutions. Away from predetermined paths, you can try out new things with us and really let off steam. Here you will find everything your techie heart desires: in a dynamic and collegial environment, you drive your innovative ideas forward -- of course always with the help of the latest technologies.

Speaking of workplace culture: we not only demand agility in our projects but also promote it for our employees. With ti&m liquid working, we offer easily adaptable working time models and the possibility to take breaks. And with our ti&m academy, you decide where and how you want to continue your education.