IT Business Manager – Luxury Industry

Ivy Partners; Genf; On-site; CHF 120,000 - 180,000; Full time

Job summary

Ivy Partners is expanding in Switzerland's Luxury industry and seeks an IT Business Manager to build trusted relationships with prestigious Luxury Maisons and manage strategic deliveries.

You will lead client engagements, collaborate with consultants and stakeholders, and drive growth while ensuring operational excellence. Fluency in French and English is expected, and experience in Switzerland is essential.

Qualifications

• Experience in Switzerland is a must, ideally within Luxury, Watchmaking, Fashion, Cosmetics, Retail or Consumer Goods.
• Background as an Account Manager, Business Manager, Project Manager or Project Coordinator within consulting, IT services, or a Luxury Maison.
• Strong understanding of the Luxury ecosystem and its digital transformation challenges, including Client Experience, Omnichannel, CRM, Data, Manufacturing or Supply Chain.
• Excellent interpersonal and communication skills, with the ability to build trusted relationships with senior stakeholders and executive leadership.

Responsibilities

• Client Relationship & Business Development: Build trusted partnerships with prestigious Luxury Maisons and identify opportunities across the industry.
• Strategic Delivery & Account Management: Lead delivery of engagements with client satisfaction and operational excellence.
• Talent & Leadership: Partner with recruitment to identify and onboard technology experts; support consultants.
• Business Performance & Growth: Manage financial performance, negotiate agreements, and drive growth with an entrepreneurial mindset.

Skills

Client relationships

Business development

Account management

Leadership

Strategic thinking

Job description

Ivy Partners is more than a consulting firm — we are partners in transformation.

We support the world's most prestigious Luxury, Watchmaking, Jewelry, and Premium brands in addressing their strategic, technological, and organizational challenges.

Our mission? Build a people-first culture where excellence, innovation, and long-term partnerships drive meaningful impact.

Today, we are strengthening our presence across Switzerland's Luxury Industry.

To support this ambition, we are looking for our future IT Business Manager – Luxury Industry, ready to grow with us and help leading Luxury brands shape the future of technology.

As an IT Business Manager – Luxury Industry at Ivy Partners, you will:

• Client Relationship & Business Development

Build trusted partnerships with prestigious Luxury Maisons and key players across the industry. Understand their business ambitions, digital transformation roadmaps, and operational challenges to deliver high-value consulting and technology solutions. Develop your portfolio by identifying new opportunities and creating long-term relationships within the Luxury ecosystem.

• Strategic Delivery & Account Management

Lead the successful delivery of consulting engagements by ensuring outstanding client satisfaction and operational excellence. Collaborate closely with consultants, delivery teams, and key stakeholders while anticipating future initiatives across areas such as Digital, Data, CRM, Omnichannel, Manufacturing, Supply Chain or Client Experience.

• Talent & Leadership

Partner with our recruitment teams to identify, attract, and onboard the best technology experts. Support your consultants throughout their missions, helping them grow professionally while ensuring the right expertise is matched with every client challenge.

• Business Performance & Growth

Take ownership of your business unit by managing its financial performance and profitability. Negotiate consulting agreements, oversee commercial activities, and contribute to Ivy Partners' growth by combining entrepreneurial mindset with operational excellence.

About you

• Experience in Switzerland is a must, ideally within the Luxury, Watchmaking, Fashion, Cosmetics, Retail or Consumer Goods sectors.
• Background as an Account Manager, Business Manager, Project Manager or Project Coordinator within consulting, IT services, or a Luxury Maison.
• Strong understanding of the Luxury ecosystem and its digital transformation challenges, including Client Experience, Omnichannel, CRM, Data, Manufacturing or Supply Chain.
• Excellent interpersonal and communication skills, with the ability to build trusted relationships with senior stakeholders and executive leadership.
• Entrepreneurial mindset with a proven ability to develop business opportunities and drive long-term client partnerships.
• Passion for excellence, innovation and delivering high-value solutions in demanding environments.
• Fluent in French and English.

Ivy is also about

• Care | A supportive environment where everyone is valued and empowered to grow.
• Trust | A partnership built on transparency and professionalism.
• Innovation | Driving digital transformation with creativity and cutting-edge technology.
• Responsibility | Working with a positive impact on people and society.

Joining Ivy means becoming part of a bold and collaborative adventure!