Internship in IT Onsite Support 80 - 100% (f/m/d)

Hitachi Energy; Baden; Vor Ort; CHF 20.000 - 29.000; Vollzeit

Zusammenfassung

Hitachi Energy offers a 12-month internship in its OSS team to support daily IT operations and ensure employees have reliable devices for a smooth digital workplace. You will learn hands-on troubleshooting, work closely with end users, and gain insights into how IT drives productivity.

During the internship, you will be mentored by experienced colleagues and participate in special on-site projects such as office relocations or meeting room setup. Fluency in English and German is valued.

Qualifikationen

• Currently studying at a university or technical school (EFZ) in IT, computer science, engineering, or a related field.
• Comfortable working with people and following established procedures.
• Basic understanding of computer hardware and operating systems.
• Eager to learn and develop technical skills in a hands-on environment.
• Strong problem-solving mindset and good attention to detail.
• Good communication skills in English and German.

Aufgaben

• Assist in troubleshooting basic IT issues and prepare laptops and devices for onboarding or existing staff.
• Support end users in navigating self-service tools and standard IT procedures.
• Assist with stock handling, asset pickup/return, and onboarding/offboarding device prep.
• Support warranty processes by gathering information and preparing devices.
• Maintain IT equipment in meeting rooms and shared spaces, ensuring systems operate correctly.

Kenntnisse

English

German

Hardware basics

Customer-oriented mindset

Ausbildung

University or technical school (EFZ) in IT / CS / engineering

Jobbeschreibung

The opportunity

Join our collaborative OSS team and support daily IT operations close to the business. You ensure employees have reliable devices and a smooth digital workplace experience. In this hands-on role, you learn how to troubleshoot technical issues and prepare essential IT equipment. You work closely with end users and gain valuable insights into how IT drives productivity. Throughout the 12 months internship, experienced colleagues support your growth and development.

How You'll Make An Impact

• Assist in troubleshooting basic IT issues, prepare laptops and other devices so they are ready for use by new or existing employees
• Support end users in navigating self-service tools and standard IT procedures
• Assist with stock handling, asset pickup/return, and device preparation for onboarding/offboarding
• Support warranty processes by gathering information and preparing devices
• Help maintain IT equipment in meeting rooms and shared office spaces, ensuring systems operate correctly
• Update documentation related to device preparation and OSS procedures and report issues to the team.
• Be engaged in special projects where you make impact (relocating, changing office set-up, set up infrastructure, set-up of the meeting rooms)
• Be engaged in special on-site projects, such as office relocations, changes to office layouts, infrastructure setup, and preparation or reconfiguration of meeting rooms, contributing directly to how the workplace functions

Your background

• Currently studying at a university or technical school (EFZ) in IT, computer science, engineering, or a related field
• Comfortable working with people and with following established procedures and you are passionate about making things better
• Basic understanding of computer hardware and operating systems
• Eager to learn and develop technical skills in a hands-on environment
• Strong problem-solving mindset and good attention to detail
• Good communication skills in English and German

More About Us

We are a technology-driven company with a strong focus on innovation, continuous improvement, and sustainable manufacturing. We offer flexible working conditions, dedicated mentorship, and a supportive, inclusive environment where you can grow personally and professionally - empowering you to thrive while balancing life and work.

Non-EU/EFTA citizens, please note that an official university certificate showing that an internship is a mandatory part of your studies is required.

Publication date : 2026-08-21