INTERNATIONAL SALES TRAINER (M/W)

The Swatch Group SA; Biel; On-site; CHF 90,000 - 130,000; Full time

Job summary

Omega Ltd. in Biel/Bienne, Switzerland, seeks a Sales Trainer to design, deliver and coach luxury sales training for retail and wholesale staff worldwide. You will develop materials, conduct sessions at HQ and remotely, and mentor local trainers to ensure premium customer experiences.

You will travel up to 50% to support local teams, assess performance, and drive improvements, collaborating with stakeholders across functions and locations. Fluent German and English are required, French is a plus.

Qualifications

• Proven work experience as Sales Trainer or similar role.
• Ability to conduct training sessions and coaching with interactive activities.
• Strong communication and presentation skills to motivate staff.
• Skilled at creating clear, well-organized written documents.
• Digital proficiency to structure lessons and create e-learning content.

Responsibilities

• Design, develop, and deliver training programs for sales teams that address the specific needs of retail and wholesale staff, with the goal of maximizing sales performance.
• Conduct training sessions internationally and at Headquarters on OMEGA's products, services, and sales techniques for retail and wholesales employees, using various methods such as classroom instruction, on-the-job training, workshops, and virtual presentations.
• Develop training materials, presentations, and resources to support training initiatives, ensuring they are current and engaging.
• Demonstrate continuous ownership and accountability for assigned projects.
• Coordinate and support local training teams, ensuring ongoing monitoring of their training plans and activities.
• Coach local trainers and sales associates on luxury selling techniques, clienteling, and high-end customer experience standards, to help achieve boutique sales targets.
• Ensure that sales associates have in-depth knowledge of boutique products and can effectively communicate their features and benefits to customers.
• Identify local training needs, gather and consolidate feedback on completed programs, and provide recommendations to drive improvements.
• Support local trainers in assessing boutique sales staff performance, delivering constructive feedback, and collaborating on tailored improvement plans to drive improvements.

Skills

Sales training

Training delivery

Presentation skills

Written communication

Digital learning

Stakeholder collaboration

Job description

The company ##

OMEGA is a prestigious global brand with more than 170 years of commitment to quality, precision and innovation. Our watches are among the world-s finest, defined by industry-leading technology and timeless aesthetic appeal.

In our long history, we-ve set precision records, defined sports timing and remained at fine watchmaking-s cutting edge.

As an international brand, we are always interested in meeting future colleagues who are prepared to contribute their talents, ambitions and inspiration to our teams on practically every continent.

Job description ##

• Design, develop, and deliver training programs for sales teams that address the specific needs of retail and wholesale staff, with the goal of maximizing sales performance.
• Conduct training sessions internationally and at Headquarters on OMEGA-s products, services, and sales techniques for retail and wholesales employees, using various methods such as classroom instruction, on-the-job training, workshops, and virtual presentations.
• Develop training materials, presentations, and resources to support training initiatives, ensuring they are current and engaging.
• Demonstrate continuous ownership and accountability for assigned projects.
• Coordinate and support local training teams, ensuring ongoing monitoring of their training plans and activities.
• Coach local trainers and sales associates on luxury selling techniques, clienteling, and high-end customer experience standards, to help achieve boutique sales targets.
• Ensure that sales associates have in-depth knowledge of boutique products and can effectively communicate their features and benefits to customers.
• Identify local training needs, gather and consolidate feedback on completed programs, and provide recommendations to drive improvements.
• Support local trainers in assessing boutique sales staff performance, delivering constructive feedback, and collaborating on tailored improvement plans to drive improvements.

Profile ##

• Proven work experience as a Sales Trainer or similar role
• Ability to conduct training sessions, coaching, and interactive activities that engage sales staff and ensure alignment with Headquarters strategies
• Strong communication and presentation skills, with the ability to motivate sales staff at various levels of seniority
• Skilled in creating clear, concise, well-organized, and grammatically correct written documents
• Digital proficiency with capability to structure lessons and to create contents for e-learning platforms

Professional requirements ##

• Passionate about people development, with a collaborative and flexible approach to learning and growth.
• Strong communication and presentation skills, with the ability to motivate sales staff at various levels of seniority
• Strong team player, experienced in collaborating with stakeholders across functions and locations
• Reliable, with excellent organizational and problem-solving abilities
• Willing and flexible to travel up to 50%

Languages ##

• Fluent German and English
• Good knowledge of French, any additional language is an asset

Contact ##

Nikita Benacloche
Junior HR Business Partner

Job location

Rue Jakob-Stämpfli - Jakob-Stämpfli-Strasse 96
2502 Biel/Bienne (Bern)
Switzerland

Company address

Omega Ltd.
Jakob-Stämpflistrasse 96
CH-2502 Biel / Bienne