Internal Sales Specialist – Customer Solutions & Orders

Jobup; Chrummatt; On-site; CHF 70,000 - 100,000; Full time

Job summary

Vetrotech Saint-Gobain International AG is seeking an Internal Sales Associate to ensure reliable follow-up with Swiss clients by phone and email, and to support the external service throughout the sales process.

You will prepare price calculations, manage offers and orders end-to-end, and coordinate supply with production sites and suppliers. Proficiency in MS Office is expected; SAP knowledge is a plus. Fluency in French or German with good knowledge of the other language is preferred.

Qualifications

• You hold a technical qualification, ideally complemented by additional commercial training.
• You are naturally customer- and solution-oriented.
• You are able to make decisions, appreciate responsibility, and work independently.

Responsibilities

• Ensure professional and reliable follow-up with Swiss clients by phone and in writing.
• Support the external service throughout the sales process.
• Develop solutions tailored to customer needs and prepare the corresponding price calculations.
• Manage offers and orders from receipt to delivery.
• Coordinate supply with production sites and external suppliers.
• Monitor deadlines and coordinate deliveries.
• Follow up on open offers in collaboration with the external service.
• Check invoices and prepare credit notes if necessary.
• Compile claim files and handle replacement orders.
• Prepare reports and statistics for clear overview.

Skills

Customer orientation

Communication skills

Independent working

Team spirit

Education

Technical qualification with commercial training

Tools

MS Office

SAP

Job description

Vetrotech Saint-Gobain International AG is seeking an Internal Sales Associate to ensure reliable follow-up with Swiss clients by phone and email, and to support the external service throughout the sales process.

You will prepare price calculations, manage offers and orders end-to-end, and coordinate supply with production sites and suppliers. Proficiency in MS Office is expected; SAP knowledge is a plus. Fluency in French or German with good knowledge of the other language is preferred.