ICT System Administrator

Universität Bern; Bern; Vor Ort; CHF 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Interdisciplinary collaboration

Healthy corporate culture

Team-oriented work

Central location in Bern

Zusammenfassung

Universität Bern is seeking an ICT System Administrator to deliver first‑line IT support, handle help desk requests and assist with workplace systems.

You will manage Windows clients and servers, Active Directory, DNS, DHCP, and TCP/IP, participate in patching and backups, and help with on‑call duties. This fixed‑term role is based at the central Bern campus, offering interdisciplinary collaboration and a supportive team environment.

Qualifikationen

• Completed IT training with focus on system technology or platform development.
• Experience in IT support and Windows systems administration.
• Good knowledge of Active Directory, DNS, DHCP, group policies and TCP/IP.
• Experience with Windows clients and Microsoft Office environments.
• Knowledge of Windows servers administration and patch management.
• Basic knowledge of networking, data backup, and IT security.
• Experience with ticket systems and structured support processes is an advantage.
• Independent, reliable, service-oriented working style.

Aufgaben

• First-level support and help desk, triage IT requests.
• Advise employees on ICT services and workplace systems.
• Install, configure, operate and maintain Windows clients, notebooks, printers, devices.
• Administer Windows servers, Active Directory, DNS, DHCP, TCP/IP.
• Participate in patch and update management and backups.
• Support IT projects and documentation.
• Assist with relocations and integration of new hardware/software.
• Contribute to IT on-call service and security guidelines.

Kenntnisse

IT support experience

Customer service

Team collaboration

Ausbildung

IT specialist training

Tools

Windows OS

Active Directory

DNS

DHCP

WSUS

Microsoft Office

Windows Servers

Patch management

Jobbeschreibung

ICT System Administrator

The UniBE is right in the middle of it. With us, you benefit from the central location and conveniently situated sites in terms of transport.

Start of work: Immediate or by arrangement

Employment relationship: Fixed-term

Institute / Workplace: Institute of Infectious Diseases

About us

The Institute of Infectious Diseases undertakes tasks in microbiology in the disciplines of virology, bacteriology, mycology, parasitology and serological infection diagnostics. With 200 employees, it is the only university institute in Switzerland to unite all microbiological special disciplines in research, teaching and diagnostics under one roof. The IFIK is also the seat of the National Reference Centre for Pneumococci (NZPn) and the National Centre for Antibiotic Resistance (anresis.ch) on behalf of the Federal Office of Public Health. Our biosafety centre is a collaboration centre of the World Health Organisation (WHO). Do you want to work in a dynamic environment where teamwork is valued and cohesion counts? If you are open, motivated and ready to take responsibility, we look forward to getting to know you.

Tasks

• First-level support and help desk including receipt, prioritisation, analysis and processing of IT requests as well as escalation of more complex faults
• Advice and support for employees on questions regarding ICT services and workplace systems
• Installation, configuration, operation and maintenance of Windows clients, notebooks, printers, peripheral and network devices
• Administration of selected Windows servers, services, Active Directory as well as basic network services such as DNS, DHCP and TCP/IP
• Participation in patch and update management, especially with WSUS, as well as monitoring of data backups and support with restorations
• Technical support of laboratory workplaces, control systems and other institute-specific IT systems
• Support with relocations, commissioning and the integration of new or changed hardware and software into operation
• Participation in IT projects and in the introduction and further development of ICT systems
• Creation and maintenance of technical documentation, inventories and user manuals as well as conducting user training
• Support in procurement and management of IT hardware, software and consumables
• Support of selected specialised and web systems as well as participation in the IT on-call service
• Compliance with applicable regulations, directives and security guidelines

Requirements

• Completed vocational training as an IT specialist, preferably with a focus on system technology or platform development, or a comparable qualification
• Professional experience in IT support as well as in the administration of Windows systems
• Good knowledge in the areas of Active Directory, DNS, DHCP, group policies and TCP/IP
• Experience with Windows clients and Microsoft Office environments
• Knowledge in the administration of Windows servers and in patch management
• Basic knowledge in the areas of networking, data backup and IT security
• Experience with ticket systems and structured support processes is an advantage
• Independent, reliable and service-oriented working style
• Independent, structured and service-oriented working style
• High quality and safety awareness
• Very good German and English skills, spoken and written

Your benefits

• Interdisciplinary collaboration
• Healthy corporate culture and good working atmosphere
• Team-oriented work
• Central location in the heart of Bern

Working at UniBE

The University of Bern offers not only exciting tasks but also an environment that actively promotes development, diversity and equal opportunities. Discover what distinguishes us as an employer and how you can progress with us.