Hybrid Field Technical Consultant - MV Drives & Service

USTBC ABB Installation Products Inc.; Untersiggenthal; Hybrid; CHF 90,000 - 130,000; Full time

Job summary

ABB System Drives in Switzerland seeks a technically minded professional to provide advanced support for medium voltage drives. Based in Turgi, you will optimize and maintain drives used for process control and energy savings, collaborating with development and service teams to drive sustainable improvements.

The role emphasizes hands-on fault resolution, cross-functional knowledge transfer, and driving field improvements.

Qualifications

• Education in engineering or equivalent technical qualification; on-the-job training provided.
• Open-minded and flexible with availability for global travel and field interventions.
• Structured, methodical approach and strong motivation to learn and develop.
• Ability to drive innovation and product improvement, with a problem-solving mindset.
• Good command of English; additional languages are an advantage.

Responsibilities

• Managing resolution of complex service cases onsite (hands-on) and bringing back learnings for continuous product improvement
• Taking the leading role to exceed the expected field performance of an evolving product
• Providing technical guidance to other support levels and ensuring the know-how transfer between service and support functions.
• Establishing and guiding cross functional resolution expert teams and making sure that lessons learnt are shared within the organization
• Contributing to the continuous development of our business, by driving product improvements based on field learnings.
• Contribution to our 24/7 service support availability

Skills

Willingness to travel globally

Strong motivation to learn

Structured and methodical approach

Solution-oriented mindset

Good command of English

Education

Bachelor's or Master's degree in engineering

Job description

ABB System Drives in Switzerland seeks a technically minded professional to provide advanced support for medium voltage drives. Based in Turgi, you will optimize and maintain drives used for process control and energy savings, collaborating with development and service teams to drive sustainable improvements.

The role emphasizes hands-on fault resolution, cross-functional knowledge transfer, and driving field improvements.