Hotel Manager (m/f/x)

Arosa Cruises; Chur; Vor Ort; CHF 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Health, accident, and pension insurance

Attractive career advancement opportunities

Discounted travel for employees and relatives

Zusammenfassung

Arosa Cruises in Chur, Switzerland is hiring a hospitality leader to oversee onboard hotel operations. You'll support department heads, manage inventory, create reports, and ensure financial transparency.

The ideal candidate has completed hotel sector training and a business degree, with proven leadership and at least two years of similar experience, along with strong communication skills in German and English.

Join a dynamic international team with opportunities for career advancement and a variety of benefits.

Qualifikationen

• At least two years of leadership experience in a similar position.
• Excellent German and English language skills; French is a plus.
• Experience on river or ocean-going ships is advantageous.

Aufgaben

• Lead and support department heads to ensure optimal teamwork.
• Oversee Food & Beverage orders and inventory for quality control.
• Create cruise reports and analyze guest feedback for service improvement.
• Manage the ship's cashbook and financial transparency.

Kenntnisse

Leadership

Teamwork

Organizational skills

Customer orientation

Problem-solving

Ausbildung

Degree in business administration

Training in the hotel sector

Tools

Fidelio Cruise

Microsoft Office

Jobbeschreibung

A-ROSA is the pioneer of experiential city trips along the most beautiful rivers in Europe. With over 800 employees and a fleet of fifteen premium-vessels, we offer our guests a comfortable alternative to the classic city trip.

At A-ROSA, we workWITH PASSION because for us, our job is more than just a profession. We treat everyoneWITH RESPECT, as everyone deserves appreciation. We actWITH DEPENDABILITY because colleagues and guests can rely on us. We commitWITH A RESPONSIBLE ATTITUDE to ensure that the world remains beautiful in the future. We approach our workWITH IDEAS, as all of us have creative contributions that drive us forward.

Your Duties

• Leading and supporting department heads in the hotel sector to ensure optimal teamwork and smooth onboard operations.
• Overseeing Food & Beverage orders, including checking and inventorying deliveries to ensure quality and efficiency.
• Creating cruise reports, analyzing guest feedback, and handling special concerns and complaints to continuously improve service.
• Making decisions regarding cabin assignments and upgrades to provide guests with the best possible experience.
• Managing the ship's cashbook and overseeing money transfers to ensure financial transparency and security.
• Monitoring revenues and costs, continuously working to optimize onboard earnings.
• Acting as the host and conducting regular audits to ensure high standards onboard.
• Conducting performance reviews, identifying and fostering talent for leadership roles within the company.
• Collaborating closely with the HR department and planning internal staffing.
• Managing all internal documents and ensuring budget compliance in all departments.
• Organizing and conducting regular department head meetings to ensure clear communication and collaboration.

Benefits

• The most beautiful destinations in Europe with "Overnights"
• Time to explore destinations with free days on board
• International working environment
• Health, accident, and pension insurance
• Outside cabin with natural light
• No costs for uniform or visa
• Discounted travel for employees and relatives
• Various training and development opportunities
• Attractive career advancement opportunities
• Organization of travel to and from the vessel

Your Profile

• Successfully completed training in the hotel sector and a degree in business administration (at least a hotel management school).
• Proven leadership experience and at least two years of experience in a similar position.
• Knowledge of Fidelio Cruise and Microsoft Office.
• Excellent German and English language skills (French is a plus, especially in the French navigation area).
• Experience on river or ocean-going ships is an advantage.
• Strong leadership qualities and teamwork skills.
• Excellent organizational skills and attention to detail.
• Strong communication skills and customer orientation.
• Flexibility and resilience in a dynamic environment.
• Proactive problem-solving skills and decision-making ability.

We look forward to receiving your online application. Please use our application form, which you can access by clicking on the "APPLY HERE" button. Or send your complete CV to: