Maitre 'd (f/m/d) - River Cruises

sea chefs Human Resources Services GmbH; Zug; Vor Ort; CHF 47.000 - 68.000; Vollzeit

Benefits dieser Stelle

Free accommodation and catering

Paid travel arrangements

Development and training courses

Free uniform cleaning

Career opportunities

Training courses

Paid insurance

Free uniform cleaning

Zusammenfassung

A cruise line management company is looking for a Maitre 'd to manage the service department on river cruises. Responsibilities include ensuring smooth operations and compliance with quality standards. The ideal candidate should have professional training in hospitality and several years of experience in service. The role offers travel around Europe and excellent career opportunities within an international work environment.

Qualifikationen

• Several years of practical experience in service or restaurant operations.
• Final qualification from a hotel vocational school is desired.
• Professional training or relevant experience required.
• Excellent English language skills and professional presence.

Aufgaben

• Manage the entire service department ensuring smooth operations.
• Enforce quality standards and hygiene regulations.
• Plan and organize special functions in service.
• Act as a contact for passengers and crew.
• Handle equipment and machinery care across service areas.
• Serve as main contact for passengers with inquiries, complaints and suggestions.
• Plan, organize and delegate special functions and motivate service crew.
• Coordinate service and vacation schedules with Hotel Manager.

Kenntnisse

Service knowledge

Cost and quality awareness

Ability to manage complaints

Excellent English

Leadership qualities

Handling complaints

professional presentation

calm under pressure

Ausbildung

Professional training as hotel/restaurant specialist

Jobbeschreibung

Maitre 'd (f/m/d) - River Cruises

Charterer: River
Department: Restaurant

WANDERLUST? Your river journey starts here! Take the chance to explore some of Europe’s most beautiful ports and cultures: follow the Danube to Vienna, admire the Eiffel Tower from the Seine, or discover Amsterdam’s canals with your team. Historic old towns, local markets, and cultural highlights are waiting to be explored. With enthusiasm, motivation, and team spirit, you’ll unlock excellent career opportunities – and make friendships that last a lifetime. Since English is the main language on most of the river ships, the job posting is already provided in English.

sea chefs - your employer with various missions - whether ocean-going, expedition, luxury or river cruises. As an experienced partner in the hotel- and crew-management for international cruise lines, sea chefs offers unique career opportunities onboard cruise ships in the premium - and luxury sector.

Discover the world with us and experience #WorldClassMoments!

Your Job

This awaits you on your journey with us:

• Managing the entire service department as a decision maker and guarantee of a smooth operation
• Control and enforcement of the quality standards and adherence of all relevant hygiene (HACCP), safety and environmental regulations
• Responsibility for the sufficient supply of material, equipment and personnel for all service operations according to the prescribed standard
• Obligation to attend during restaurant and buffet service
• Responsibility for the careful handling of all equipment and machinery in the entire service
• Always available as contact for passengers regarding inquiries, complaints and suggestions in the service and also for crew working in the service department
• Planning, organizing and delegating special functions in the service and motivation of the service crew
• Delegating service and vacation schedules together with Hotel Manager

Why sailing with sea chefs?

You can look forward to:

• Travelling the world
• Paid and organised travel
• International work environment
• Free accommodation & catering
• Exclusive crew areas
• Great career opportunities
• Development & training courses
• Paid insurance
• Free uniform cleaning

Your course & your talents

Here\'s what you bring on board:

• Professional training as hotel / restaurant specialist or provable relevant experiences within the area with several years of practical experience, final qualification of a hotel vocational school desired
• Excellent knowledge in service and galley area especially in beverages and wines
• Cost and quality awareness as well as experience in managing complaints
• Very good knowledge of English language
• Specialist competence, ability to work under stress, reliability, creativity
• Pleasant and polite manners, smart and well-groomed appearance
• Self-assured and calm manner towards staff and passengers
• Quality of leadership, capable of motivation