Head Sourcing Technology Services

Chain IQ; Zürich; Hybrid; CHF 120.000 - 150.000; Vollzeit

Zusammenfassung

Chain IQ in Zürich, CH, seeks a Team Leader for IT Strategic Sourcing to lead and coach a global Sourcers team. You will drive complex IT sourcing initiatives across clients and geographies, ensuring value delivery and high client satisfaction.

The role requires senior leadership, strong negotiation, and stakeholder management skills to shape IT sourcing strategies and outcomes across software, hardware, cloud, and services.

Qualifikationen

• Experience leading sourcing teams in IT categories.
• Proven ability to drive value via complex negotiations.
• Strong stakeholder management and client-facing skills.

Aufgaben

• Lead, coach, and develop the IT Strategic Sourcers team.
• Engage with CIO/CTO/CPO and other executives to align on strategy.
• Oversee multiple IT sourcing initiatives across software, hardware, cloud, and services.
• Ensure timely delivery, quality, and compliance across projects.
• Drive market benchmarks and category intelligence to improve outcomes.
• Mentor team in negotiation, stakeholder management, and category expertise.

Kenntnisse

Leadership

Stakeholder mgmt

Negotiation

Sourcing strategy

Team development

IT procurement

Ausbildung

Bachelor's degree in Business/IT or related field

Tools

ERP systems

Contract management software

Jobbeschreibung

At Chain IQ, your ideas move fast.

Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored, end-to-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend. Our culture is built on innovation, entrepreneurship, ownership, and impact. Here, your voice matters - bold thinking is encouraged, and action follows ambition.

Location: Zürich, CH

Purpose

The Team Leader, IT Strategic Sourcing is responsible for leading, developing, and coaching a team of Strategic Sourcers within Chain IQ's global IT sourcing organization. The role combines people leadership, operational delivery management, and strategic client engagement to ensure the successful execution of complex sourcing initiatives across multiple clients and geographies.

As a senior procurement leader and trusted advisor, the Team Leader drives sourcing excellence, value creation, innovation, and commercial outcomes while ensuring high levels of client satisfaction, team performance, and professional development. The role serves as the escalation point for complex negotiations, sourcing challenges, and stakeholder management activities, while helping shape the future direction of the IT sourcing practice.

The position operates in a highly dynamic multinational environment, managing competing priorities across multiple clients, categories, and markets.

Key Responsibilities

Leadership & People Management

• Lead, coach, and develop a team of Strategic Sourcers and Senior Strategic Sourcers.
• Conduct performance reviews, development discussions, and succession planning activities.
• Support recruitment, onboarding, and retention of sourcing talent.
• Foster a high-performance culture focused on client value, collaboration, accountability, and continuous improvement.
• Mentor team members on sourcing strategies, negotiation techniques, stakeholder management, and category expertise.
• Drive knowledge sharing and best-practice adoption across the IT sourcing community.
• Promote employee engagement and create development opportunities for team members.

Client & Stakeholder Management

• Act as senior trusted advisor to executive stakeholders including CIOs, CTOs, CPOs, CFOs, Managing Directors, and Procurement Leadership.
• Build and maintain strategic client relationships to ensure long-term value creation and client satisfaction.
• Support complex executive-level discussions, escalations, and negotiations.
• Ensure consistent delivery quality across all sourcing initiatives managed by the team.
• Identify opportunities to expand sourcing support and strategic value delivery for clients.
• Oversee multiple high-value sourcing initiatives across software, hardware, cloud, telecommunications, outsourcing, managed services, and infrastructure categories.
• Provide strategic guidance on sourcing approaches, commercial models, supplier strategies, and negotiation tactics.
• Support and lead negotiations for large-scale and strategic supplier agreements.
• Review and challenge sourcing strategies to maximize savings, value creation, and risk mitigation.
• Ensure sourcing projects are delivered on time, within scope, and according to client expectations.
• Drive adoption of market benchmarks and category intelligence to strengthen negotiation outcomes.

Operational Excellence

• Manage team capacity, workload prioritization, and resource allocation across clients and projects.
• Monitor sourcing pipeline, delivery performance, and service levels.
• Ensure compliance with client policies, procurement standards, legal requirements, and internal governance processes.
• Drive continuous improvement initiatives across sourcing processes, tools, templates, and methodologies.