Head of Sales

GamblingCareers.com; Fully; Remote; CHF 150,000 - 230,000; Full time

Job summary

Meta Hire Group is recruiting a high-impact Head of Sales for a global iGaming operator to drive new operator acquisition and close strategic enterprise contracts. The role is fully remote and requires engaging C-level and Heads of Operations, shaping pricing, SLAs, and coverage models, while representing the business at major industry events.

You will own the commercial pipeline end-to-end, negotiate from outreach through RFPs to final agreements, and collaborate with Kosovo-based leadership to

Qualifications

• iGaming B2B sales experience
• Strong network with operators and decision-makers
• Excellent English communication and presentation skills
• Proven track record of closing enterprise contracts
• Remote leadership and pipeline management

Responsibilities

• Own and manage the commercial pipeline for global iGaming operator.
• Lead negotiations from outreach to RFP, proposals, and closing.
• Collaborate with executive leadership to tailor SLAs, team sizes, and pricing.
• Represent the business at major industry events to generate high-intent leads.
• Monitor market shifts and evolving operator requirements to shape offerings.

Job description

Location: Fully Remote

Employment Type: Permanent /B2B Contract

Compensation: Competitive Base Salary + Commission Structure

Sector: iGaming / Managed Services & BPO (Customer Support, KYC, AML, Safer Gambling)

About The Opportunity

Backed by an established operations hub of 200+ multilingual specialists, our client delivers 24/7 mission-critical customer operations, KYC/AML, and player protection solutions tailored exclusively for the global iGaming industry.

With a proven delivery model and infrastructure fully in place, they are now appointing a high-impact Head of Sales to drive new operator acquisition across both tier-1 brands and fast-growing challenger operators.

The Role

In this role, you will take full ownership of the commercial pipeline. Your objective is to introduce operator leadership to a proven, cost-effective alternative to in-house teams or overpriced legacy outsourcers.

You will target and engage decision-makers (C-Level, Heads of Operations, MLROs, Heads of CS) looking to optimize operational margins, navigate licensing requirements, and scale their customer operations seamlessly.

Responsibilities

• Map, target, and engage senior operational and commercial leaders across global iGaming, Sportsbook, and Casino operators.


• Lead negotiations from initial outreach through RFP handling, operational discovery, commercial proposals, and closing.


• Partner directly with executive leadership and operational heads in Kosovo to structure bespoke team sizes, SLAs, shift coverage, and pricing frameworks.


• Represent the business at premier industry events (SBC, SiGMA, ICE, iGB) to generate high-intent leads and build long-term operator partnerships.


• Act as the voice of the market, identifying shifts in operator demands, competitor pricing models, and new jurisdictional requirements.

Candidate Profile

• iGaming Background: Proven track record of B2B sales within the iGaming / Online Gambling space. Experience selling BPO, customer support outsourcing, KYC/AML software, or compliance services to operators is highly advantageous.


• Established Industry Network: Immediate access to decision-makers (CEOs, COOs, Heads of Operations, Customer Experience Directors, MLROs) across international operators.


• Language: Native English speaker (or complete native-level bilingual fluency) with top-tier presentation, pitching, and written communication skills.


• Commercial Driver: A disciplined, self-motivated hunter with demonstrated success closing recurring-revenue enterprise contracts.


• Operational Literacy: Solid understanding of how online gaming operations function, including the real-world cost, compliance, and headcount challenges operators face.


• Remote Leadership: Proven ability to manage pipeline, targets, and sales velocity independently in a fully remote environment.

About Meta Hire Group

Born in UAE Operating Globally. MetaHire Group is a specialist recruitment consultancy positioned at the high-velocity intersection of emerging technology, global gaming, and digital performance. With over a decade of elite expertise, we partner with visionary founders to architect the high-performance leadership teams defining the new economy.