Head of Luxury Travel Design & Operations

Epic Europe; Orsières; Vor Ort; CHF 140.000 - 190.000; Vollzeit

Zusammenfassung

Epic Europe Swiss operation seeks a commercially minded leader to shape its travel design and operations function. You will lead a small team, design bespoke luxury trips, manage high-value client relationships and negotiate with suppliers to ensure profitability.

This hands-on leadership role values strong judgement, adaptability, and a passion for delivering exceptional experiences. The role is based in Switzerland with regular in-person work, collaboration with founders, and opportunities to

Qualifikationen

• Strong sales and commercial instincts.
• Excellent judgement — balancing client asks with what will work.
• Proven people-management experience with direct conversations when needed.
• Comfortable in a fast-moving environment where priorities change.
• Ability to learn quickly about Swiss destinations, hotels and suppliers.

Aufgaben

• Manage and convert high-value client enquiries.
• Design and oversee exceptional bespoke trips.
• Build relationships with clients, suppliers and partners.
• Negotiate with suppliers and ensure profitable decisions.
• Monitor margins, costs and profitability on trips.
• Lead and develop a small travel and operations team.
• Set priorities and establish standards for the team.

Kenntnisse

Sales

Client relationships

Leadership

Negotiation

People management

Jobbeschreibung

Epic Europe Swiss operation seeks a commercially minded leader to shape its travel design and operations function. You will lead a small team, design bespoke luxury trips, manage high-value client relationships and negotiate with suppliers to ensure profitability.

This hands-on leadership role values strong judgement, adaptability, and a passion for delivering exceptional experiences. The role is based in Switzerland with regular in-person work, collaboration with founders, and opportunities to