Guest Experience & Sales Associate – Commission Eligible

EWC Growth LLC.; Genf; On-site; CHF 16,000 - 23,000; Full time

Benefits offered by this job

Complementary Waxing Services

50% Off Skincare

401(k) Plan

Sick Leave

Life & Disability Insurance

FSA and Dependent Care Benefits

Pre-Tax Commuter Benefits

Career Pathing Opportunities

Job summary

EWC Growth seeks a Guest Service Associate in Genf, Switzerland to deliver an exceptional guest experience while driving sales. You will upsell services, educate guests on Wax Passes, and assist with daily admin tasks.

Expect a friendly, professional approach, weekend/evening flexibility, and a focus on creating memorable interactions. Role requires 2+ years in customer service or sales, strong communication, and a neat professional appearance.

Qualifications

• High school diploma or GED.
• 2+ years customer service or sales experience, preferably in retail.
• Excellent written and verbal communication with strong attention to detail.
• Flexible to work weekends/evenings and varied shifts.
• Maintain a professional appearance as defined by company guidelines.

Responsibilities

• Upsell and cross-sell retail products and waxing services.
• Educate guests on benefits and savings of Wax Passes.
• Assist management with daily administrative tasks and check-ins/outs.
• Process payments, refunds and reservation requests.
• Inform guests about pre-booking benefits and how to use the app to reschedule.
• Organize reservation book based on guest requests.
• Perform opening and closing procedures for the center.
• Maintain a safe, clean, welcoming lobby and restrooms.

Skills

Interpersonal skills

Verbal communication

Written communication

Time management

Organizational skills

Flexibility

Customer service

Positive demeanor

Professional appearance

Education

High school diploma or GED

Job description

EWC Growth seeks a Guest Service Associate in Genf, Switzerland to deliver an exceptional guest experience while driving sales. You will upsell services, educate guests on Wax Passes, and assist with daily admin tasks.

Expect a friendly, professional approach, weekend/evening flexibility, and a focus on creating memorable interactions. Role requires 2+ years in customer service or sales, strong communication, and a neat professional appearance.