Welcome Agent/ Receptionist day & night (Winter 26/27) - W VERBIER

W Hotels; Verbier; On-site; CHF 50,000 - 70,000; Full time

Job summary

W Hotels Verbier is seeking an Administrative professional to join our team at Rue de Medran 70, Verbier, Switzerland. This full-time, non-management role focuses on data entry, records maintenance, and guest support while upholding Marriott's service standards.

Responsibilities include processing information, preparing documents, and ensuring confidentiality of proprietary information as part of daily office operations.

Qualifications

• Enter and retrieve information from computer databases and point of sale systems to update records and reservations.
• Prepare letters, memos, and documents using standard office software.
• Maintain filing and organization systems for records and reports.

Responsibilities

• Welcome and assist guests with professional communication and respond to inquiries.
• Handle mail and prepare documents, ensuring accuracy and confidentiality.

Job description

Additional Information

Job Number 26073994

Job Category Administrative

Location Rue de Medran 70, Verbier Walli 1936, SwitzerlandVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.