Guest Experience Concierge - Lakefront Resort

Seefeld Park Sarnen AG; Sarnen; On-site; CHF 39,000 - 58,000; Full time

Benefits offered by this job

Lakefront workplace

Dynamic and modern environment

Supportive team

Open corporate culture

Weekend availability encouraged

Job summary

Seefeld Park Sarnen AG in Switzerland seeks a guest-oriented front desk assistant to support check-in/out, handle inquiries, and manage bookings for a lakeside leisure complex.

You will engage with national and international guests, contribute to a friendly, dynamic team, and assist with on-site entertainment and shop operations, including POS duties. Fluency in German and English is required, with additional languages a plus.

Qualifications

• Warm, cheerful and outgoing personality with a strong commitment to customer service.
• Independent and solution-oriented work approach with flexibility for weekends.
• Excellent German and English; additional languages a plus.

Responsibilities

• Check-in / Check-out – assist guests on site and by phone.
• Handle guest enquiries by telephone and in writing.
• Take and process bookings.
• Assist with guest entertainment during summer holidays.
• Shop assistance and operating the till.

Skills

Customer service

Communication

Guest relations

Tools

Point of Sale (POS)

Job description

Seefeld Park Sarnen AG in Switzerland seeks a guest-oriented front desk assistant to support check-in/out, handle inquiries, and manage bookings for a lakeside leisure complex.

You will engage with national and international guests, contribute to a friendly, dynamic team, and assist with on-site entertainment and shop operations, including POS duties. Fluency in German and English is required, with additional languages a plus.