Receptionist

Seefeld Park Sarnen AG; Sarnen; On-site; CHF 39,000 - 58,000; Full time

Benefits offered by this job

Lakefront workplace

Dynamic and modern environment

Supportive team

Open corporate culture

Weekend availability encouraged

Job summary

Seefeld Park Sarnen AG in Switzerland seeks a guest-oriented front desk assistant to support check-in/out, handle inquiries, and manage bookings for a lakeside leisure complex.

You will engage with national and international guests, contribute to a friendly, dynamic team, and assist with on-site entertainment and shop operations, including POS duties. Fluency in German and English is required, with additional languages a plus.

Qualifications

• Warm, cheerful and outgoing personality with a strong commitment to customer service.
• Independent and solution-oriented work approach with flexibility for weekends.
• Excellent German and English; additional languages a plus.

Responsibilities

• Check-in / Check-out – assist guests on site and by phone.
• Handle guest enquiries by telephone and in writing.
• Take and process bookings.
• Assist with guest entertainment during summer holidays.
• Shop assistance and operating the till.

Skills

Customer service

Communication

Guest relations

Tools

Point of Sale (POS)

Job description

This state-of-the-art 5-star leisure complex, comprising a campsite, water park and restaurant right on the shores of Lake Sarnen, welcomes a large number of guests from near and far all year round.

Your responsibilities

• Check-in / Check-out- Assisting our national and international guests both on site and over the telephone
• Responding to guest enquiries by telephone and in writing
• Taking and processing bookings
• Assisting with guest entertainment during the summer holidays
• Shop assistance and operating the till

What do you bring to the table?

• A warm, cheerful and outgoing person with a strong commitment to customer service.
• An independent and solution-oriented approach to work
• Willingness to work at weekends
• Very good command of German and English; knowledge of other foreign languages would be an advantage

Here’s what we offer you

• A role offering plenty of scope for personal responsibility and independent working
• New challenges every day in a dynamic and modern environment
• A cool, young and supportive team
• An open and innovative corporate culture
• A fantastic place to work right by the lake and the best guests