Global Technical Knowledge & Training Specialist

United Machining; Verwaltungsregion Seeland; On-site; CHF 90,000 - 130,000; Full time

Benefits offered by this job

Career growth opportunities

Global learning tools

Sustainability and innovation focus

Job summary

United Machining in Biel is seeking a documentation and training specialist to create and maintain technical manuals for milling machines with Siemens One (and Heidenhain) controls. You will plan and deliver training for service technicians, sales teams and technical specialists across international sales networks.

Ideal candidates have mechanical engineering qualifications with hands-on service experience, strong German and English, and a knack for knowledge sharing.

Qualifications

• Must have technical qualification in Mechanical Engineering with hands-on service technician experience.
• Experience in R&D, Technical Service, or industrial manufacturing with passion for knowledge sharing.
• German written and spoken essential; very good English also required.
• Strong communication, willingness to learn, and a structured, proactive approach.
• Proficient in HTML and Microsoft Office; CAD, SAP, and ticketing systems advantageous.

Responsibilities

• Create, maintain, and enhance technical documentation and user manuals for milling machines with Siemens One and Heidenhain controls.
• Plan and deliver technical training for service technicians, sales teams, and specialists across international United Machining organizations.
• Support development projects with documentation and knowledge transfer to service technicians.
• Document expert knowledge, troubleshooting guidance, and service procedures on internal knowledge platforms and websites.
• Collaborate with Engineering, Service, Product Management, and the Academy to promote global knowledge transfer and drive improvements.
• Support quality improvement processes and participate in customer visits when required.

Skills

Mechanical Engineering

Service Technician experience

German language

English language

Communication skills

Proactive/work structure

Education

Mechanical Engineering qualification

Electrical or Software Engineering training

Tools

CAD (Solid Edge)

SAP

Ticketing systems

HTML

Microsoft Office

Job description

United Machining in Biel is seeking a documentation and training specialist to create and maintain technical manuals for milling machines with Siemens One (and Heidenhain) controls. You will plan and deliver training for service technicians, sales teams and technical specialists across international sales networks.

Ideal candidates have mechanical engineering qualifications with hands-on service experience, strong German and English, and a knack for knowledge sharing.