Global O2C & Salesforce Systems Manager

Abbott; Zug; On-site; CHF 150,000 - 195,000; Full time

Job summary

Abbott Cancer Diagnostics is seeking a Manager, International Business Systems to lead the IT team supporting Order to Cash applications, primarily Salesforce. You will translate business needs into technical requirements, drive releases with cross-functional teams, and oversee international expansion of critical business systems.

The role emphasizes leadership, stakeholder collaboration, and delivering scalable technology solutions across multiple countries from Baar, Switzerland.

Qualifications

• English fluency and ability to communicate on technical topics.
• Bachelor’s degree or 6+ years of relevant experience as outlined in the duties in lieu of a degree.
• 6+ years of relevant experience as outlined in the essential duties.
• 4+ years of direct or indirect leadership of people or project teams.
• Excellent written and verbal communication with ability to adapt to different audiences.

Responsibilities

• Manage a team of application analysts, system administrators, and testers, overseeing backlog grooming, release planning, and prioritization.
• Translate business strategy into user stories, requirements, and feature requests.
• Oversee Salesforce O2C applications and gather feedback to define requirements.
• Collaborate with engineering, infrastructure, and vendors to ensure successful releases, testing, and change management.
• Lead large-scale international IT projects, contributing to product launches and geographic expansion.
• Track product performance using metrics to drive optimization.
• Mentor team members and provide guidance on application management best practices.

Skills

Fluency in English (CEFR C1+)

Excellent communication

Leadership experience

Business requirements understanding

Cross-functional collaboration

Adaptability

Education

Bachelor’s degree or equivalent

6+ years relevant experience

Job description

Abbott Cancer Diagnostics is seeking a Manager, International Business Systems to lead the IT team supporting Order to Cash applications, primarily Salesforce. You will translate business needs into technical requirements, drive releases with cross-functional teams, and oversee international expansion of critical business systems.

The role emphasizes leadership, stakeholder collaboration, and delivering scalable technology solutions across multiple countries from Baar, Switzerland.