Global ICT Operations & Security Lead

International Committee of the Red Cross; Genf; Vor Ort; CHF 120.000 - 170.000; Vollzeit

Zusammenfassung

The International Committee of the Red Cross (ICRC) is seeking an ICT Coordinator to lead the local ICT team, deliver strategic guidance, and ensure secure, compliant ICT operations across field deployments. You will align technology with operational priorities and foster digital resilience in challenging environments.

Ideal candidates hold an IT-related degree, ITIL/PRINCE2 background, and 5+ years in ICT service operation management, with proven people management and strong knowledge of

Qualifikationen

• Minimum 5 years of experience in IT service operation management.
• At least 2 years of confirmed experience in people management.
• Knowledge of wireless technologies is mandatory.
• Project Management Certification (PRINCE2 or equivalent) is an asset.
• Cybersecurity knowledge and experience is an asset.

Aufgaben

• Advises delegation management on ICT-related matters and technology solutions that support operational objectives.
• Ensures the implementation and effective use of information systems that meet operational requirements, while maintaining uninterrupted service and integration with the ICRC's global information system.
• Ensures ICT policies, procedures, and standards are implemented, adapted to the local operational context, and consistently adhered to by users.
• Negotiates contracts and service agreements with local providers, safeguarding the ICRC's operational and commercial interests.
• Oversees the installation, maintenance, and monitoring of communications infrastructure in compliance with ICRC policies, guidelines, and local operational conditions.
• Leads and manages ICT support teams, ensuring the effective delivery of ICT services and technical support.

Kenntnisse

IT service management

People management

Wireless technologies

IT governance

Ausbildung

IT degree or related field

ITIL certification

Microsoft MCSA

Jobbeschreibung

The International Committee of the Red Cross (ICRC) is seeking an ICT Coordinator to lead the local ICT team, deliver strategic guidance, and ensure secure, compliant ICT operations across field deployments. You will align technology with operational priorities and foster digital resilience in challenging environments.

Ideal candidates hold an IT-related degree, ITIL/PRINCE2 background, and 5+ years in ICT service operation management, with proven people management and strong knowledge of