Global Head of Business Process & Digital Solutions

Schindler Aufzüge AG; Ebikon; On-site; CHF 180,000 - 260,000; Full time

Benefits offered by this job

Onboarding program

Technical and soft skills development

Work-life balance with flexible hours

Corporate benefits and discounts

Diversity culture

Job summary

Schindler Aufzüge AG in Ebikon (LU) seeks a Head of Business Process Management & Digital Solutions to drive process excellence and global digital platforms. You will lead strategy, govern requirements, and steer major transformation programs across the SHAPE landscape, coordinating with Siemens-like partners and senior stakeholders.

You bring a Master’s degree and 3+ years of leadership in a complex industrial setting, with strong IT, process, and change-management skills in English; German is

Qualifications

• Master's-level education in a relevant field; leadership experience in a global, industrial setting.
• Deep understanding of business processes, digital transformation, and enterprise IT landscapes.
• Proven track record in IT management, business demand management, and requirements engineering.
• Strong architecture and large-scale technology implementation knowledge.
• Excellent stakeholder management and communication skills; fluency in English; German a plus.

Responsibilities

• Lead and develop the global team, setting strategic direction and performance standards.
• Own end-to-end Business Requirements lifecycle and scalable, future-ready designs.
• Act as IT Demand Management Owner, aligning decisions with enterprise architecture and cybersecurity.
• Lead end-to-end technology implementations with partners and internal teams.
• Drive adoption through change management, training, data migration and enablement.
• Ensure delivery quality, budgets, timelines, and supplier performance.

Skills

Leadership

Stakeholder management

Strategic thinking

Change management

IT management

Requirements engineering

Project management

Communication

Team development

Fluent English

Education

Master's degree in Business Administration, Engineering, IT

Master’s degree from a university of applied sciences or equivalent

Job description

Schindler Aufzüge AG in Ebikon (LU) seeks a Head of Business Process Management & Digital Solutions to drive process excellence and global digital platforms. You will lead strategy, govern requirements, and steer major transformation programs across the SHAPE landscape, coordinating with Siemens-like partners and senior stakeholders.

You bring a Master’s degree and 3+ years of leadership in a complex industrial setting, with strong IT, process, and change-management skills in English; German is