Global Aviation Concierge & Guest Services Specialist

inMy Jet; Genf; Hybrid; CHF 34.000 - 55.000; Teilzeit

Zusammenfassung

Jet Aviation Geneva is seeking a proactive Customer Service Representative for an hourly contract to deliver exceptional service to guests and flight crews. You will manage arrivals and departures, arrange ground transportation, hotel bookings, and catering, and ensure smooth operations.

The ideal candidate has 5+ years in aviation or hospitality, fluent English and French, strong communication, and the ability to work irregular hours in a fast-paced environment.

Qualifikationen

• 5+ years of experience in aviation or hospitality.
• Fluent in English and French.
• Excellent communication and interpersonal abilities.

Aufgaben

• Create memorable first impressions and provide a professional, welcoming environment for guests because first interactions set the tone.
• Assist passengers and crew during arrivals and departures, including porter services, parking, transport, and baggage handling.
• Anticipate guest needs and tailor solutions to ensure complete satisfaction and smooth flight operations.
• Coordinate travel arrangements such as hotel bookings, ground transportation, catering, and customs services for crews and guests.
• Handle reservations and ensure accurate service billing and reporting.

Kenntnisse

English

French

Customer service

Ausbildung

5+ years experience in aviation or hospitality

Tools

Microsoft Office

Jobbeschreibung

Jet Aviation Geneva is seeking a proactive Customer Service Representative for an hourly contract to deliver exceptional service to guests and flight crews. You will manage arrivals and departures, arrange ground transportation, hotel bookings, and catering, and ensure smooth operations.

The ideal candidate has 5+ years in aviation or hospitality, fluent English and French, strong communication, and the ability to work irregular hours in a fast-paced environment.