German-Speaking Support Advisor — Sofia, Hybrid

Business Intelligence Sales Consultants; Menzingen; Hybrid; CHF 18.000 - 22.000; Vollzeit

Benefits dieser Stelle

Monthly Meal Vouchers

Private Health Insurance

Multisport Card

Paid Professional Training

Continuous Learning & Development

Supportive International Team

Long-Term Career Development Opportuni

Modern Office Facilities

2 weeks Airbnb

Flight ticket reimbursement up to €255

Zusammenfassung

Business Intelligence Sales Consultants is seeking a German-speaking Customer Support Advisor to join a Swiss telecom provider's multilingual team in Sofia, Bulgaria. The role offers on-site training with a hybrid path after four months and attractive bonuses.

You will handle customer inquiries, identify sales opportunities, and deliver exceptional service while growing your international career in Sofia's vibrant lifestyle full of benefits and relocation support.

Qualifikationen

• Fluent German language required (C1–C2).
• Strong communication and interpersonal abilities.
• Customer-focused mindset with a sales-oriented approach.
• Ability to work in a fast-paced, international environment.

Aufgaben

• Handle incoming customer calls professionally and efficiently.
• Assist customers with administrative, billing, and product-related inquiries.
• Troubleshoot and resolve customer issues.
• Update and maintain customer records within internal systems.
• Escalate complex cases to specialized departments when necessary.
• Identify relevant sales opportunities and promote suitable solutions.
• Deliver an outstanding customer experience on every interaction.

Kenntnisse

Fluent German (C1-C2)

Communication skills

Customer-focused

Problem-solving

Sales oriented

Fast-paced environment

International career

Jobbeschreibung

Business Intelligence Sales Consultants is seeking a German-speaking Customer Support Advisor to join a Swiss telecom provider's multilingual team in Sofia, Bulgaria. The role offers on-site training with a hybrid path after four months and attractive bonuses.

You will handle customer inquiries, identify sales opportunities, and deliver exceptional service while growing your international career in Sofia's vibrant lifestyle full of benefits and relocation support.