German Customer Advisor — Hybrid Role in Sofia & Growth

CB Talents SP; Zürich; Hybrid; CHF 15,310 - 18,338; Full time

Benefits offered by this job

Full private health insurance

Monthly meal vouchers

Unlimited Sales Bonus

Fully covered Multisport card

Job summary

CB Talents SP is searching for a German-Speaking Customer Support Advisor to join a prestigious Swiss telecommunications provider in Sofia, Bulgaria. This role promises an exceptional work-life balance in one of Europe's most vibrant capitals.

Your responsibilities will include providing top-notch support to our clients via inbound channels while also identifying growth opportunities. Enjoy a structured training program and a wide range of employee benefits including a generous salary and bonuses.

Qualifications

• Fluent in German with strong communication skills.
• Experience in customer support or related fields is a plus.
• Ability to analyze and resolve issues efficiently.

Responsibilities

• Deliver outstanding service as a brand ambassador for a Swiss telecom provider.
• Handle inbound inquiries from German-speaking customers.
• Collaborate with internal teams to resolve complex issues.

Skills

Customer service expertise

Fluent German

Problem-solving skills

Job description

CB Talents SP is searching for a German-Speaking Customer Support Advisor to join a prestigious Swiss telecommunications provider in Sofia, Bulgaria. This role promises an exceptional work-life balance in one of Europe's most vibrant capitals.

Your responsibilities will include providing top-notch support to our clients via inbound channels while also identifying growth opportunities. Enjoy a structured training program and a wide range of employee benefits including a generous salary and bonuses.