German Customer Advisor — Hybrid Role in Sofia & Growth

CB Talents SP; Basel; Hybrid; CHF 15,310 - 18,338; Full time

Benefits offered by this job

Base Salary plus bonuses

Monthly meal vouchers

Full private health insurance

Multisport card for fitness access

Structured onboarding and training program

Job summary

CB Talents SP is seeking a German-Speaking Customer Support Advisor to work with a prestigious Swiss telecommunications provider in Sofia, Bulgaria. You will be responsible for delivering exceptional service and supporting customers with their inquiries.

The ideal candidate will be fluent in German, possess strong customer service skills, and be ready to thrive in a dynamic office environment. The position offers a structured training program and opportunities for career progression.

Qualifications

• Fluent in German, both written and spoken.
• Strong customer service orientation.
• Ability to analyze and resolve administrative and technical topics.

Responsibilities

• Deliver outstanding service via inbound channels.
• Handle inquiries from German-speaking customers.
• Update internal databases and customer management systems.
• Collaborate with internal teams for complex issues.

Skills

German language proficiency

Customer service skills

Analytical skills

Job description

CB Talents SP is seeking a German-Speaking Customer Support Advisor to work with a prestigious Swiss telecommunications provider in Sofia, Bulgaria. You will be responsible for delivering exceptional service and supporting customers with their inquiries.

The ideal candidate will be fluent in German, possess strong customer service skills, and be ready to thrive in a dynamic office environment. The position offers a structured training program and opportunities for career progression.