Flagship Deployment Lead, Industrial AI

Ethon; Zürich; Presencial; CHF 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock options

Learning budget for courses

Vacation bonus

Flexible parental leave

On-site Zürich office

Descripción de la vacante

Ethon, a Zürich-based Industrial AI company, seeks a customer success-oriented candidate to own deployments from go-live to full rollouts across plants. You will map KPIs, train customer teams, and drive adoption of Ethon’s agentic workflows on-site.

You will translate plant-level problems into business cases, interact with operators up to the COO, and push for expansion with the account. Travel 30–50% is expected.

Formación

• Requires ability to translate shopfloor problems into business cases.
• Experience in consulting, enterprise tech deployment, or manufacturing roles preferred.
• Proven track record of driving change and adoption of new tools.
• Ability to engage stakeholders from operators to C-suite.
• Willingness to travel 30–50% of the time.

Responsabilidades

• Own deployment and ensure go-live on time with customer onboarding and training.
• Turn shopfloor issues into quantifiable business cases for deployments.
• Drive account expansion and identify next use cases.
• Be on-site in factories to gather critical insights.
• Feed customer feedback to Engineering and Product to improve offerings.
• Collaborate closely with GTM, Sales, Engineering and Commercial teams.

Conocimientos

Strategic thinking

Hands-on on shop floor

Stakeholder management

Change management

Builder mindset

Willingness to travel

Educación

Engineering degree (chemical/mechanical/electrical/physics)

Herramientas

MES

ERP

Historian

Descripción del empleo

Ethon, a Zürich-based Industrial AI company, seeks a customer success-oriented candidate to own deployments from go-live to full rollouts across plants. You will map KPIs, train customer teams, and drive adoption of Ethon’s agentic workflows on-site.

You will translate plant-level problems into business cases, interact with operators up to the COO, and push for expansion with the account. Travel 30–50% is expected.