Customer-Facing AI Deployment Engineer

Fdetimes; Zürich; Hybrid; CHF 140,000 - 190,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

OpenAI in Zürich is seeking Forward Deployed Engineers to lead end-to-end deployments of frontier models in production. You will own discovery, system design, build, and rollout, partnering with customer engineering and domain teams.

You will measure success through production adoption and impact, working closely with Product, Research, Partnerships, GRC, Security, and GTM teams. The role requires travel up to 50% in a hybrid Zurich office setting.

Qualifications

• Bring 5+ years of engineering or technical deployment experience that includes customer-facing work
• Delivered complex systems in fast-moving or ambiguous environments
• Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks
• Built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience

Responsibilities

• Own technical delivery across multiple deployments from first prototype to stable production
• Build full-stack systems that deliver customer value and sharpen how we learn
• Embed closely with customer teams, understand their needs, and guide adoption of what you build
• Scope work, sequence delivery, and remove blockers early
• Make trade-offs between scope, speed, and quality; adjust plans to protect delivery
• Contribute directly in the code when progress or clarity depends on it
• Codify working patterns into tools, playbooks, or building blocks that others can use
• Share field feedback that helps Research and Product understand where the models succeed and where they can improve
• Keep teams moving through clarity and follow-through

Skills

Engineering experience

Customer-facing experience

Full-stack development

Python

JavaScript

System deployment

Tools

Python

JavaScript

Job description

OpenAI in Zürich is seeking Forward Deployed Engineers to lead end-to-end deployments of frontier models in production. You will own discovery, system design, build, and rollout, partnering with customer engineering and domain teams.

You will measure success through production adoption and impact, working closely with Product, Research, Partnerships, GRC, Security, and GTM teams. The role requires travel up to 50% in a hybrid Zurich office setting.