(Senior) Deployment Strategist

Ethon; Zürich; On-site; CHF 120,000 - 180,000; Full time

Benefits offered by this job

Stock options

Learning budget for courses

Vacation bonus

Flexible parental leave

On-site Zürich office

Job summary

Ethon, a Zürich-based Industrial AI company, seeks a customer success-oriented candidate to own deployments from go-live to full rollouts across plants. You will map KPIs, train customer teams, and drive adoption of Ethon’s agentic workflows on-site.

You will translate plant-level problems into business cases, interact with operators up to the COO, and push for expansion with the account. Travel 30–50% is expected.

Qualifications

• Requires ability to translate shopfloor problems into business cases.
• Experience in consulting, enterprise tech deployment, or manufacturing roles preferred.
• Proven track record of driving change and adoption of new tools.
• Ability to engage stakeholders from operators to C-suite.
• Willingness to travel 30–50% of the time.

Responsibilities

• Own deployment and ensure go-live on time with customer onboarding and training.
• Turn shopfloor issues into quantifiable business cases for deployments.
• Drive account expansion and identify next use cases.
• Be on-site in factories to gather critical insights.
• Feed customer feedback to Engineering and Product to improve offerings.
• Collaborate closely with GTM, Sales, Engineering and Commercial teams.

Skills

Strategic thinking

Hands-on on shop floor

Stakeholder management

Change management

Builder mindset

Willingness to travel

Education

Engineering degree (chemical/mechanical/electrical/physics)

Tools

MES

ERP

Historian

Job description

You take a signed customer and turn them into a flagship reference, owning the journey from first go-live to a full rollout across their plants.

Ethon was built to eliminate the trillion-dollar waste problem in manufacturing. We are the technology leader in Industrial AI, building agentic workflows that help manufacturers optimize cost, quality, and speed of production. We serve manufacturers from Siemens and Bosch to Lindt and Roche, and are backed by Index Ventures, General Catalyst, and Earlybird. Our team draws from Palantir, McKinsey, Meta, Google, and top manufacturing companies, all here for the same reason: giving manufacturers the technology to run every factory at unprecedented productivity.

WHAT IS THIS JOB ABOUT?

You will take a signed logo and turn them into a flagship reference. That means getting onto the shopfloor fast, understanding what drives their KPIs, and deploying Ethon's agentic workflows where the impact is highest. You implement the first use case while already mapping the next. Once one is live, you find the next one. When the engineer is sold, you bring in the plant manager. Once the plant manager is convinced, you get to the COO. This is what you'll do:

• Own the deployment: You're the person who makes sure go-live happens on time and the customer's team knows how to use it. You handle the onboarding, the training, and the change management that gets a new platform embedded into daily operations.

• Turn shopfloor problems into business cases: An operator tells you yield drops on line 3 every Tuesday night. You figure out why, quantify what it costs, and build the case for the next deployment. You're as comfortable talking to a process engineer as you are presenting to a VP of Operations.

• Drive expansion: You know which teams in the account haven't seen Ethon yet, which problems are still unsolved, and what it takes to get the next use case signed.

• Be on-site: You're in factories. The insights that matter don't come from email chains and slides, they come from being on the floor.

• Feed the product: You're closest to what customers actually need. You bring that signal back to Engineering and Product and you help us build something better.

• Work with the team: GTM & Sales brings the logo with your help as a trustworthy industry expert, you take it from there. You work tightly with Engineering on delivery and with the commercial team on expansion opportunities.

WHAT DO YOU NEED TO BRING?

The best people in this seat combine strategic thinking with the willingness to get their hands dirty on a shopfloor. We can teach you our product. We can't teach you to care about how things get made, or to push hard when a deployment is stuck.

• You're technically sharp enough to understand a production process and commercially minded enough to turn a pain point into a business case

• You have 3-5 years of experience in something demanding: consulting, enterprise tech deployment, or a career on the shopfloor

• You know how to manage complex stakeholder environments, from shopfloor operators to C-suite sponsors

• You've run change management or adoption programs and know what it takes to get people to actually use new tools

• You have a builder mindset: when something isn't working, your instinct is to fix it rather than elevate it

• You're open to travel 30-50% of the time

This is how we'll set you up in your first six months:

• Months 1-2: Learn about product, customers, and how our best deployments get done. You shadow live accounts, learn the platform end-to-end, and expand your understanding of how manufacturers think. You start working on your first account.

• Months 3-4: You own delivery for one or more accounts, with support from the team.

• Months 5-6: Full ownership of one or more customers. You're running deployments, driving expansion conversations, and your first upsell is in motion.

Great fits tend to come from backgrounds like:

• Deployment, implementation, or customer success at high-growth industrial tech companies (e.g., Palantir, c3ai, Rockwell, Siemens Digital Industries) where you owned outcomes

• Top-tier consulting, ready to stop writing recommendations and start executing them

• Digital transformation or operational excellence roles inside manufacturing companies, where things were moving too slowly for you

• Manufacturing or process engineering, where you've lived the problems Ethon solves, you know what a plant manager actually cares about, and customers trust you the moment you walk onto their floor

• A technical degree in chemical, mechanical, electrical engineering, physics, or a related field

Bonus:

• Experience with MES, ERP, Historian, or quality systems in manufacturing environments

• Fluency in German, French, or another European language

WHY IS ETHON RIGHT FOR YOU?

We work from our office in the center of Zürich. You will be here three days a week, because the hardest problems get solved in person. Feedback loops are short, access to founders is direct. People who prove themselves here outgrow their title fast.

Additionally, we offer:

• Performance-based career & growth paths

• On-site work with significant scope for flexible schedules

• Competitive compensation including stock options giving you a stake in Ethon's long-term success

• Vacation bonus if you take two consecutive weeks of vacation

• Flexible parental leave

• Learning budget for courses, conferences, and coaching

We're committed to building a team that reflects the diverse world we live in. We encourage applications from all backgrounds, and we especially welcome voices traditionally underrepresented in tech.