Experiential Retail Operations Coordinator

Cartier; Couvet; Hybrid; CHF 90,000 - 120,000; Full time

Job summary

Cartier is seeking a Retail Operations Coordinator for our STAGE experiential space in Couvet, focusing on daily operations, testing, training, and demonstrations to support retail experimentation.

You will run inventories, manage stock, and coordinate equipment and IT testing while collaborating with global teams to implement prototypes and improvements. Proficiency in English and French, plus SAP stock handling, is essential for success.

Qualifications

• 5 years of experience in Retail Operations or Retail Logistics.
• Proficient in Office 365; SAP stock management knowledge is a strong plus.
• Fluent in English and French; highly organized and proactive.

Responsibilities

• Run monthly inventories, deliver reports, and process SAP receipts/returns.
• Manage quarterly stock updates (returns and novelty orders).
• Oversee STAGE equipment supply and coordinate shipping (packaging, customs).
• Maintain hardware/software for IT testing and manage broadcasting systems.
• Align VM with global campaigns and coordinate general maintenance.
• Partner with the Retail Solutions Team to test and integrate prototypes.
• Visit boutiques regularly to identify and suggest operational improvements.
• Exchange best practices and network with global Retail Ops peers.

Skills

Retail Operations

Retail Logistics

Organization

Communication

Autonomy

Agile

English & French

Tools

SAP

Office 365

Job description

Cartier is seeking a Retail Operations Coordinator for our STAGE experiential space in Couvet, focusing on daily operations, testing, training, and demonstrations to support retail experimentation.

You will run inventories, manage stock, and coordinate equipment and IT testing while collaborating with global teams to implement prototypes and improvements. Proficiency in English and French, plus SAP stock handling, is essential for success.